Motor Assessor

Auto-; City of Brimbank; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Phone & laptop

Employee discounts

Team events

Job summary

Auto & General is seeking skilled motor body repair professionals in Victoria to assess vehicle damage and determine safe, cost-effective repairs. You will conduct post-repair inspections, write precise quotes, and negotiate costs with repair partners while delivering exceptional customer care.

Join a growing insurer with multiple sites in Victoria. Applicants should hold a Certificate III in Automotive Body Repair Technology, have 5+ years of hands-on experience, and be proficient with

Qualifications

• Trade qualification in motor body repair industry (Certificate III or equivalent).
• Minimum of 5 years hands-on experience as Panel Beater, Spray Painter or Motor Mechanic.
• Experience writing quotes and estimating.

Responsibilities

• Assess vehicle damage to determine safe, cost-effective repairs.
• Conduct post-repair inspections for top quality.
• Provide expert advice face-to-face and over the phone to customers.
• Write precise repair quotes and negotiate costs with partners.
• Collaborate with the team to improve customer experience and uphold standards.

Skills

Customer service

Communication

Technology adept

Independent worker

Team player

Education

Certificate III in Automotive Body Repair Technology

Tools

Estimating software

Job description

• Location 149 Anderson Road,Sunshine, VIC, 3020,Australia
• Job Category Frontline, Assessor, claims
• Employee Type Permanent (PERM)
• Manage Others No

Contact information

• Contact Phone .

Description

About the Role

Ready to shift gears and grow your career beyond the workshop? If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who’s passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Auto & General - Australia’s fastest growing insurer!

You will accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business.

Join us across any of our sites in Victoria (Mulgrave, Alphington, Sunshine or Altona) and grow with one of Australia’s most exciting insurance companies.

Why you’ll love working with A&G

Fully maintained company vehicle, phone & laptop

Discounts on insurance, retail, gyms & more

Fun team culture with events, celebrations & community impact

What you’ll be doing:

Masterfully assessing vehicle damage to ensure safe, cost-effective repairs

Conducting post-repair inspections to guarantee top quality

Delivering expert advice via phone and face-to-face, providing customers with care and clarity

Writing precise reports, negotiating repair costs, and working with repair partners

Collaborating with a passionate team to solve challenges and enhance customer experience

Helping us uphold high standards that protect customers and keep the business thriving

What you bring to the Team:

Trade qualification in motor body repair industry (Certificate III in Automotive Body Repair Technology or equivalent)

Minimum of 5 years hands-on experience as a Panel Beater, Spray Painter or Motor Mechanic and up-to-date industry knowledge

Sound experience in writing quotes and estimating

A customer-first mindset with strong communication skills

Tech-savvy with confidence using computers

Ability to work independently and as a team player

Valid driver’s license

Performance bonuses & recognition for great work

Extra leave options – ME Day, volunteer leave & more

Career development tailored to your goals

Fun events & celebrations all year round

Save money with staff discounts across brands & services

Why Auto & General?

At Auto &General, you are more than an employee! You are part of an award-winning, fast-growing insurance company. We reward your hard work, support your wellbeing, and invest in your future. From flexible leave options to volunteering opportunities and exclusive discounts, we’re here to help you thrive.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money, and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer!

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

* A note from Auto & General to recruitment agencies : We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.