Motel General Manager – Onsite, Meals & Utilities Included

Southern Cross Motel Group; Mackay Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Onsite accommodation

Meals provided

Utilities included

Travel allowance paid

Job summary

Southern Cross Motel Group in Mackay, Queensland, seeks an experienced Permanent Motel General Manager or team with a strong food & beverage and conferencing focus.

Take full management responsibility for a busy motel with themed F&B, conferencing and events. Lead a high-performing team, deliver exceptional guest service, maintain profitability, and drive sales while upholding company standards and compliance.

Qualifications

• Approved Manager of a Licensed Venue required.
• Experience with room sales and online channel bookings (Guestpoint, Siteminder) is essential.
• Experience with OpenTable, Kounta and TANDA preferred.
• Strong understanding of Rooms Division and F&B operations is needed.

Responsibilities

• Oversee daily motel operations across all departments (Front Office, F&B, Housekeeping, maintenance).
• Provide hands-on leadership and drive service excellence.
• Lead, train and develop staff to meet standards and budgets.
• Manage budget performance and profitability.
• Identify sales opportunities and drive marketing efforts, including online channels.

Skills

Approved Manager of a Licensed Venue

Room Sales & Online Channel Booking Mg

Opentable/Kounta/TANDA experience

Rooms Division & F&B ops understanding

People skills / rapport

Motivated to succeed

Relocate and live onsite

Roster knowledge (RDOs)

Growth mindset / advance opportunities

Tools

Guestpoint

Siteminder

OpenTable

Kounta

TANDA

Job description

Southern Cross Motel Group in Mackay, Queensland, seeks an experienced Permanent Motel General Manager or team with a strong food & beverage and conferencing focus.

Take full management responsibility for a busy motel with themed F&B, conferencing and events. Lead a high-performing team, deliver exceptional guest service, maintain profitability, and drive sales while upholding company standards and compliance.