Modern Workplace Engineer

St John Ambulance Western Australia Ltd.; Perth; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Health and Wellness reimbursement

Leave loading

Salary packaging

Consumer discounts

First aid equipment discounts

First Aid Training

Ambulance cover

Job summary

St John WA in Belmont is seeking a Modern Workplace Engineer to join our Digital Services team on a permanent full-time basis. You will design, deliver and continuously improve the organisation’s end-user technology experience, ensuring employees have secure, modern tools across endpoints, collaboration and productivity platforms.

The role blends hands-on engineering with a strong focus on automation, standardisation and user experience, including M365 management, endpoint provisioning, patching

Qualifications

• Experience in Modern Workplace Engineering or similar.
• Microsoft certifications and ITIL certification.
• Experience with M365 and endpoint management platforms.

Responsibilities

• Design, manage and improve end-user technology across Windows, macOS, iOS and Android.
• Manage deployment, patching, compliance and vulnerability remediation.
• Troubleshoot complex endpoint and workplace technology issues.
• Develop automation and scripting solutions using PowerShell or Python.
• Apply security, governance and configuration standards.
• Monitor performance and improve employee experience.
• Support incident, problem and change management with root-cause analysis.
• Maintain runbooks and technical documentation.
• Lead technology improvements and modernisation initiatives.

Skills

Microsoft 365

PowerShell

Python

Zero Trust

Identity

Security

Automation

Windows

macOS

iOS

Android

Tools

Intune

Configuration Manager

Workspace ONE

Jamf

Job description

St John WA has been serving the Western Australian community since 1922. Our organisation has grown into an integrated healthcare provider, connecting people across WA to lifesaving emergency services, urgent care, and health education.

We are a not-for-profit organisation, and we are committed to making a positive impact on the safety, wellbeing, and health of everyone, no matter where in WA they live. Our services are powered by more than 8,000 dedicated employees and volunteers who bring care, skill, and compassion to every corner of the state.

About the Role:

We are seeking a Modern Workplace Engineer to join our Digital Services team on a permanent full-time basis, based at our Belmont office.

The Modern Workplace Engineer is responsible for designing, delivering, and continuously improving the organisation’s end-user technology experience. This role ensures employees have reliable, secure and modern tools across endpoint devices, collaboration and productivity platforms, enterprise applications, mobility and broader digital workplace services. The role combines hands-on engineering with a strong focus on user experience, automation, standardisation and continuous improvement.

What You’ll Do:

• Manage and optimise Microsoft 365 services including Teams, SharePoint, OneDrive and Exchange Online.
• Design, manage and improve endpoint platforms across Windows, macOS, iOS and Android.
• Manage device provisioning, software deployment, patching, compliance and vulnerability remediation.
• Troubleshoot complex endpoint, application and workplace technology issues.
• Develop and maintain automation and scripting solutions using PowerShell, Python or similar tools.
• Implement security, governance and configuration standards across the digital workplace.
• Monitor workplace technology performance and use insights to improve the employee experience.
• Contribute to incident, problem and change management, including root-cause analysis.
• Maintain technical documentation, standards and runbooks.
• Lead technology improvements, pilots and modernisation initiatives in a medium to large enterprise environment.

What You’ll Need:

• Proven experience in a Modern Workplace Engineering or similar role.
• Relevant Microsoft certifications and ITIL certification.
• Strong experience with Microsoft 365 and endpoint management platforms such as Intune, Microsoft Configuration Manager, Workspace ONE or Jamf.
• Experience across Windows, macOS, iOS and Android.
• Strong PowerShell, Python or similar scripting/automation skills.
• Knowledge of identity, device compliance, security and Zero Trust principles.
• Experience with software packaging, application deployment, patching and configuration management.
• Strong troubleshooting, problem-solving and stakeholder communication skills.
• Ability to work independently and collaboratively across technical and business teams.

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Salary packaging and novated leasing
• Consumer discounts
• Discounts on first aid equipment
• Complimentary First Aid Training
• Complimentary ambulance cover

Alternatively, if you have any questions, please contact Talent Sourcing on [e-mail]

Applications close on Monday 14th September at 6:00pm

St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.

St John WA is a child-safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John WA.