Medical Receptionist Casual

St John Ambulance Western Australia Ltd.; Australia; Remote; AUD 39,000 - 48,000; Part time

Benefits offered by this job

Competitive hourly rate

Penalty rates

Salary Packaging and novated leasing

Corporate uniform

Onsite parking

Private health insurance discounts

First Aid training

Comprehensive training and induction

Supportive Team

Ambulance cover

Job satisfaction

Job summary

St John Ambulance Western Australia Ltd. is seeking a casual Medical Receptionist to support NOR clinics (Joondalup, Osborne Park, Midland).

You will bring GP/healthcare reception experience and provide professional administrative support across clinics, ensuring smooth patient flow and accurate record handling. You will manage bookings, paperwork, and communications while supporting team operations across a 7-day open schedule, with day shifts Monday to Friday and some evenings/weekends as

Qualifications

• Experience in busy medical reception environments.
• Proficient with Best Practice software or similar systems.
• Strong communication and professional presentation.

Responsibilities

• Take bookings for patients using Best Practice software.
• Process patient paperwork (faxing/scanning/emailing documents).
• Reschedule patient appointments and manage multiple phone lines.
• Handle billing and accounts (HICAPS and EFTPOS).
• Provide high-quality administrative support in a healthcare setting.

Skills

Best Practice software

Medical reception

Communication skills

Multitasking

Availability

Australian working rights

Police clearance

Job description

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

With over 130 years' experience, the culture at St John WA is underpinned by a strong team spirit and camaraderie with employees and volunteers working together to change lives. This powerful sense of belonging makes St John WA a place where our people are proud to work.

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

St John Health operates primary health clinics across the metro area located in Armadale/Kelmscott, Midland, Cockburn, Cannington, Joondalup and Osborne Park. These facilities are state of the art and offer a range of combined health solutions including GP, Urgent Care and Dental, along with allied services and x-ray/imaging facilities. We also operate a rural GP clinic in Kambalda.

Be part of an exciting journey with St John Medical and Urgent Care and work for an iconic Western Australian organisation committed to changing lives and making a difference to your community.

Medical Receptionist - NOR - Casual - Health Care/GP experience will be highly regarded

The Role:

We are seeking an experienced Medical Receptionist on a Casual Basis. You will be required to travel to all our clinics NOR including Joondalup, Osborne Park and Midland. The successful candidate will bring proven experience in a Health Care/GP setting, along with a strong commitment to providing high-quality administrative support within a healthcare environment.

In this role, you will contribute to the efficient and effective operation of St John Medical and Urgent Care, occasionally working autonomously. You will follow established high-quality processes and procedures to ensure the delivery of consistent, professional service to patients, doctors, and corporate clients.

Our clinics are open 7 days per week and hours will range from 7.30am and 10:00pm Monday to Sunday. Must have availability to work day shifts Monday to Fridayas well as some evenings and weekends and be flexible to accept shifts at short notice as you will be covering sick leave and annual leave of permanent staff.

What you will be doing:

• Taking bookings for patients using Best Practice software
• Processing Patient Paperwork (Faxing/Scanning and emailing Documents)
• Rescheduling Patient appointments
• Answering multiple busy phone lines
• Billings and accounts (HICAPS and EFTPOS)

You will have:

• Previous experience in a busy medical reception role
• Best Practice software experience or similar
• Professional presentation and attitude
• Genuine interest in helping people
• Ability to multi-task and prioritise in a busy environment
• Strong verbal and written communication skills
• Must have good availability
• Full working rights in Australia
• Current Police Clearance

What we can offer you:

• Competitive hourly rate
• Penalty rates
• Salary Packaging and novated leasing options
• Corporate uniform
• Retailer discounts
• Complimentary Ambulance cover
• Complimentary First Aid training
• Private health insurance discounts (HBF, Medibank, Emergency Services Health)
• Comprehensive training and induction process
• Supportive Team
• Onsite parking
• Job satisfaction

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John and may commence prior to the closing date.

St John are not engaging recruitment agency applications for this position.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.