Mobile Relationship Manager: Client Growth & Retention

Bendigobank; Sydney; Vor Ort; AUD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Gym memberships (fully covered)

Monthly in-house massages

Progressive leave policies

Employee assistance program

Snack cupboard and catered lunches

Free breakfast

Zusammenfassung

InfoTrack is seeking a mobile Relationship Manager to grow its client base in Sydney. You will nurture existing relationships, drive product adoption and identify opportunities to upsell and cross-sell across the service portfolio.

You will work closely with clients via calls, emails and webinars, ensuring maximum value and an outstanding customer experience while achieving commercial outcomes.

Qualifikationen

• Proven track record in account management and expanding revenue.
• Experience upselling and cross-selling to senior client stakeholders.
• Strong communication, presentation and relationship-building skills.
• Organised, proactive and able to manage multiple priorities.
• Salesforce (CRM) familiarity and proficient with Office tools.
• Industry knowledge in legal or conveyancing is advantageous.

Aufgaben

• Own account plans and present solution-based selling to new and existing customers.
• Develop and maintain plans for priority clients with growth actions.
• Build relationships across levels to understand business needs.
• Uncover opportunities and expand usage of services across teams.
• Maintain pipeline and forecast accurately in Salesforce.
• Lead commercial offers and contract negotiations to drive revenue.

Kenntnisse

Account management

Upselling

Cross-selling

Relationship building

Sales targeting

Presentation skills

CRM proficiency

Communication

Organisational skills

Self-motivated

Salesforce

Microsoft Office

Tools

Salesforce

Microsoft Office

Jobbeschreibung

InfoTrack is seeking a mobile Relationship Manager to grow its client base in Sydney. You will nurture existing relationships, drive product adoption and identify opportunities to upsell and cross-sell across the service portfolio.

You will work closely with clients via calls, emails and webinars, ensuring maximum value and an outstanding customer experience while achieving commercial outcomes.