Merchandise Programs Coordinator

Arid Zone; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Office in Port Melbourne

Career progression

Flexible work after probation

Training & development

Free onsite parking

Social events

Job summary

Arid Zone in Port Melbourne seeks a highly organised Client Services Coordinator to partner with Senior Account Directors and deliver merchandise programs for leading brands. You will manage campaigns from ideation through sourcing, artwork, and production, ensuring on-time, on-budget delivery, and exceptional client service.

Ideal candidates bring strong organisational skills, Excel proficiency, and experience with Oracle NetSuite or similar systems, plus a background in promotional merchandise

Qualifications

• Experience in promotional merchandise preferred; transferable skills from packaging, printing, signage, marketing or creative agencies encouraged.
• Highly organised and proactive with a can-do attitude.
• Strong client-service orientation and ability to collaborate with design/production teams.

Responsibilities

• Coordinate branded merchandise projects from concept through to delivery.
• Collaborate with in-house Design and Production teams.
• Source innovative products from local and international supply partners.
• Prepare client proposals, presentations and quotations.
• Manage project timelines and ensure exceptional client service.
• Build strong relationships with clients, suppliers and internal stakeholders.
• Identify opportunities to improve processes and deliver outcomes.

Skills

Organisational skills

Time management

Problem solving

Customer service

Excel

Oracle NetSuite

Tools

Oracle NetSuite

MS Office

Job description

Arid Zone in Port Melbourne seeks a highly organised Client Services Coordinator to partner with Senior Account Directors and deliver merchandise programs for leading brands. You will manage campaigns from ideation through sourcing, artwork, and production, ensuring on-time, on-budget delivery, and exceptional client service.

Ideal candidates bring strong organisational skills, Excel proficiency, and experience with Oracle NetSuite or similar systems, plus a background in promotional merchandise