Mercedes-Benz Sales Executive

DC Motors Group; Rockhampton Regional; On-site; AUD 50,000 - 70,000; Full time

Job summary

DC Motors Mercedes-Benz in Rockhampton is seeking an enthusiastic sales consultant to guide customers from initial enquiry through to delivery and ownership. You will manage showroom, phone and online enquiries with timely follow-up, present vehicles, and conduct engaging test drives.

The role emphasizes building strong customer relationships, developing product knowledge, and achieving sales targets while coordinating with finance and service teams to ensure a seamless customer experience.

Qualifications

• Excellent communication and confident presentation.
• Strong listening skills and ability to understand customer needs.
• Sense of urgency, initiative and commitment to following through.
• Background in automotive or prestige sales is preferred, hospitality or customer service backgrounds are welcome.

Responsibilities

• Build lasting relationships with customers.
• Handle showroom, phone and online enquiries with prompt follow-up.
• Present vehicles and conduct engaging test drives.
• Develop knowledge of the Mercedes-Benz range and technology.
• Work toward sales targets and customer satisfaction goals.
• Coordinate with finance and service teams to ensure a smooth customer experience.
• Maintain accurate customer records and a sales pipeline.

Skills

Communication skills

Customer service

Team player

Attention to detail

Presentation skills

Listening skills

Driver's license

Job description

You will guide customers through their Mercedes-Benz purchase, from the first enquiry through to delivery and ongoing ownership.

Key responsibilities

• Building lasting relationships with new and existing customers.
• Managing showroom, phone and online enquiries with prompt, professional follow-up.
• Presenting vehicles and conducting engaging test drives.
• Developing a strong understanding of the Mercedes-Benz range, features and technology.
• Working towards agreed sales targets and customer satisfaction goals.
• Coordinating with our finance and service teams to deliver a smooth customer experience.
• Maintaining accurate customer records and an active sales pipeline.

About you

• Excellent communication skills and a warm, confident approach.
• Professional presentation and strong attention to detail.
• A sense of urgency, initiative and commitment to following through.
• The ability to listen, understand customer needs and build trust.
• A positive attitude and the ability to work well within a team.
• A current driver's licence.
• Previous automotive or prestige sales experience would be highly regarded. We also welcome applications from candidates with a strong background in sales, hospitality or customer service who are ready to take the next step in their career.

About us

DC Motors Mercedes-Benz is an established Central Queensland dealership within the wider Autopact group.