Mental Health Triage Clinician – Phone-Based

Job Q; Greater Shepparton; Hybrid; AUD 108,000 - 135,000; Full time

Benefits offered by this job

Free Community Connector Program

Generous salary packaging

Subsidised staff parking

Discounted leisure memberships

Flexible work practices

Paid parental leave

Professional development and study-lea

Job summary

GV Health in Shepparton, VIC is seeking a Clinician - Mental Health Triage to join our Enhanced Triage Service. This telephone-based triage role supports referral pathways across Adult and CAMHS services, ensuring timely access to treatment and evidence-based screening.

You will engage with clients to assess risk, develop management plans, and coordinate referrals while working within a multidisciplinary Mental Health Program across the region.

Qualifications

• Understand and demonstrate the Mental health triage scale and develop management plans with risk and safety considerations.
• Ability to work independently and under pressure with high level written and verbal communication.
• Proven conflict resolution skills and client-centred approach consistent with hospital values.

Responsibilities

• Apply Mental health triage scale to scenarios and develop management plans with risk and safety pathways.
• Engage clients to ensure access to appropriate treatment and advice.
• Coordinate referrals across Adult, CAMHS and other Mental Health programs.
• Maintain professional conduct and participate in quality improvement activities.

Skills

Mental health triage

Written communication

Verbal communication

Conflict resolution

Client-centered approach

Job description

GV Health in Shepparton, VIC is seeking a Clinician - Mental Health Triage to join our Enhanced Triage Service. This telephone-based triage role supports referral pathways across Adult and CAMHS services, ensuring timely access to treatment and evidence-based screening.

You will engage with clients to assess risk, develop management plans, and coordinate referrals while working within a multidisciplinary Mental Health Program across the region.