Clinician - Mental Health Triage

GV Health; Greater Shepparton; On-site; AUD 108,000 - 135,000; Full time

Benefits offered by this job

Relocation support

Accommodation support

Relocation concierge service

Job summary

GV Health is seeking a Triage Clinician to join the Enhanced Triage Service in Shepparton. The role focuses on telephone-based triage for the Mental Health Program, ensuring efficient operation and early engagement with clients to access suitable treatment and guidance.

The successful applicant will demonstrate strong written and verbal communication, conflict resolution skills, and a client-centred approach while contributing to continuous quality improvement within the program.

Qualifications

• Understand and demonstrate the Mental health triage scale to scenarios and develop management plans with risk/safety and referral pathways.
• Work independently and under pressure.
• High level of written and verbal communication skills.
• Sound conflict resolution skills.
• Client centred approach aligned with hospital values.
• Participate in continuous quality improvement activities.

Responsibilities

• Triage is the first important step in the recovery process and engages clients to access appropriate treatment.
• Provide high quality, evidence-based screening and assessment overnight to support Mental Health services.

Skills

Written communication

Verbal communication

Conflict resolution

Client-centred approach

Independent work under pressure

Quality improvement

Job description

Employment Type: Permanent Full Time

Classification: Registered Psychiatric Nurse Grade 4, Years 1 – 3 (NP75 - NP77), Social Worker Grade 4, Years 1 – 4 (HR25 – HR28), Occupational Therapist Grade 4, Years 1 – 4 (HR9 – HR12), Psychologist Grade 3, Years 1 – 4 (PL1 – PL4)

Location: Graham Street Campus, Shepparton

For a confidential conversation please contact: Tara-Lyn Recalde on ***************@gvhealth.org.au

Salary Range: $108,279 - $134,523

International candidates encouraged to apply ANZCO 254422, 252411, 272511, 272311

Relocating to our region:

Relocation incentives may be available to the successful applicant for this role, including relocation & accommodation support.

Relocation Support:

• Intrastate (over 100kms) - up to $2,500
• Interstate - up to $5,000
• Overseas - up to $8,000

Accommodation Support:

• Up to $350 per week up to 10 weeks; or
• 10 weeks interim GVH Accommodation (if available)

+ Connection to a FREE 1:1 relocation concierge service supporting all aspects of relocation.Click here to learn more.

About the role:

The Enhanced Triage Service is a telephone-based triage service and is one of two entry points into the Mental Health Program- the other being the PACER (Police, Ambulance and Clinical Emergency Response) clinician. As such it is crucial to the referral process across all sites where a Mental Health Assessment is required. It includes all referrals into the Adult, Child and Adolescent (CAMHS) Aged Mental Health Service and all other programs in Mental Health.

This position is integral to ensuring that the program runs in an efficient manner. This position is critical in the initial engagement and development of successful relationships with clients to ensure they have access to appropriate treatment and advice.

Triage is the first important step in the recovery process. The Triage Clinician is key to providing high quality, evidence-based screening and assessment overnight to assist clients to address their mental health concerns and contribute to the prevention and reduction of mental health symptoms. This program is essential to the Mental Health Program and the services it offers patients, carers, services and the wider community.

The selection requirements that need to be demonstrated are:

• Understand and demonstrate the application of the Mental health triage scale to scenarios as well as the development of management plans that reflect the risk and safety plans along with appropriate referral pathways
• Work independently and under pressure
• High level of skills that reflect clear written and verbal communication
• Have sound conflict resolution skills
• Have a client centred approach whilst practicingthe values of the hospital on a daily basis
• Participate in continuous quality improvement activities