Phone-Based Youth Mental Health Triage Clinician

Barwon Health; Geelong; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Staff wellbeing program

Living expenses cap

Meals and entertainment cap

Job summary

Barwon Health in Geelong is seeking a Mental Health Clinician for the Phone Triage team to support 0–25-year-olds with mental health and substance use needs.

This role offers a dynamic, multidisciplinary environment with clinical supervision, structured development and a focus on recovery-oriented, trauma-informed practice. The roster runs 7:00am–10:00pm, seven days per week, with no overnight shifts.

Qualifications

• Experience with infants, children and young people in mental health/substance use.
• Clinical decision-making with risk assessment in time-sensitive situations.
• Clear phone communication and rapport-building.
• Work within multidisciplinary governance frameworks.

Responsibilities

• Conduct phone triage assessments for 0–25 years with mental health and SUD concerns.
• Perform risk assessment, formulation and care pathway planning.
• Provide evidence-informed clinical advice and referrals.
• Receive referrals via phone and email.
• Communicate with empathy to families, carers and referrers.
• Collaborate with internal and external stakeholders to ensure access.

Skills

Mental health triage

Phone-based assessments

Risk assessment

Child/young person focus

Job description

Barwon Health in Geelong is seeking a Mental Health Clinician for the Phone Triage team to support 0–25-year-olds with mental health and substance use needs.

This role offers a dynamic, multidisciplinary environment with clinical supervision, structured development and a focus on recovery-oriented, trauma-informed practice. The roster runs 7:00am–10:00pm, seven days per week, with no overnight shifts.