Overnight Mental Health Triage Clinician

GV Health; Greater Shepparton; On-site; AUD 108,000 - 135,000; Full time

Benefits offered by this job

Relocation support

Accommodation support

Relocation concierge service

Job summary

GV Health is seeking a Triage Clinician to join the Enhanced Triage Service in Shepparton. The role focuses on telephone-based triage for the Mental Health Program, ensuring efficient operation and early engagement with clients to access suitable treatment and guidance.

The successful applicant will demonstrate strong written and verbal communication, conflict resolution skills, and a client-centred approach while contributing to continuous quality improvement within the program.

Qualifications

• Understand and demonstrate the Mental health triage scale to scenarios and develop management plans with risk/safety and referral pathways.
• Work independently and under pressure.
• High level of written and verbal communication skills.
• Sound conflict resolution skills.
• Client centred approach aligned with hospital values.
• Participate in continuous quality improvement activities.

Responsibilities

• Triage is the first important step in the recovery process and engages clients to access appropriate treatment.
• Provide high quality, evidence-based screening and assessment overnight to support Mental Health services.

Skills

Written communication

Verbal communication

Conflict resolution

Client-centred approach

Independent work under pressure

Quality improvement

Job description

GV Health is seeking a Triage Clinician to join the Enhanced Triage Service in Shepparton. The role focuses on telephone-based triage for the Mental Health Program, ensuring efficient operation and early engagement with clients to access suitable treatment and guidance.

The successful applicant will demonstrate strong written and verbal communication, conflict resolution skills, and a client-centred approach while contributing to continuous quality improvement within the program.