Clinician - Mental Health Triage

Job Q; Greater Shepparton; Hybrid; AUD 108,000 - 135,000; Full time

Benefits offered by this job

Free Community Connector Program

Generous salary packaging

Subsidised staff parking

Discounted leisure memberships

Flexible work practices

Paid parental leave

Professional development and study-lea

Job summary

GV Health in Shepparton, VIC is seeking a Clinician - Mental Health Triage to join our Enhanced Triage Service. This telephone-based triage role supports referral pathways across Adult and CAMHS services, ensuring timely access to treatment and evidence-based screening.

You will engage with clients to assess risk, develop management plans, and coordinate referrals while working within a multidisciplinary Mental Health Program across the region.

Qualifications

• Understand and demonstrate the Mental health triage scale and develop management plans with risk and safety considerations.
• Ability to work independently and under pressure with high level written and verbal communication.
• Proven conflict resolution skills and client-centred approach consistent with hospital values.

Responsibilities

• Apply Mental health triage scale to scenarios and develop management plans with risk and safety pathways.
• Engage clients to ensure access to appropriate treatment and advice.
• Coordinate referrals across Adult, CAMHS and other Mental Health programs.
• Maintain professional conduct and participate in quality improvement activities.

Skills

Mental health triage

Written communication

Verbal communication

Conflict resolution

Client-centered approach

Job description

#### Clinician - Mental Health TriageShepparton, VIC 3630Full Time#### Job descriptionReference Number: 2944Job Title: Clinician - Mental Health TriageEmployment Type: Permanent Full Time Hours per Fortnight: 80Classification: Registered Psychiatric Nurse Grade 4, Years 1 – 3 (NP75 - NP77), Social Worker Grade 4, Years 1 – 4 (HR25 – HR28), Occupational Therapist Grade 4, Years 1 – 4 (HR9 – HR12), Psychologist Grade 3, Years 1 – 4 (PL1 – PL4)Location: Graham Street Campus, SheppartonClosing date: 12/11/2026For a confidential conversation please contact: Tara-Lyn Recalde on Salary Range: $108,279 - $134,523International candidates encouraged to apply ANZCO 254422, 252411, 272511, 272311Relocating to our region:Relocation incentives may be available to the successful applicant for this role, including relocation & accommodation support.Relocation Support:Intrastate (over 100kms) - up to $2,500Interstate - up to $5,000Overseas - up to $8,000Accommodation Support:Up to $350 per week up to 10 weeks; or10 weeks interim GVH Accommodation (if available)* Connection to a FREE 1:1 relocation concierge service supporting all aspects of relocation. Click here to learn more.About the role:The Enhanced Triage Service is a telephone-based triage service and is one of two entry points into the Mental Health Program- the other being the PACER (Police, Ambulance and Clinical Emergency Response) clinician. As such it is crucial to the referral process across all sites where a Mental Health Assessment is required. It includes all referrals into the Adult, Child and Adolescent (CAMHS) Aged Mental Health Service and all other programs in Mental Health.This position is integral to ensuring that the program runs in an efficient manner. This position is critical in the initial engagement and development of successful relationships with clients to ensure they have access to appropriate treatment and advice.Triage is the first important step in the recovery process. The Triage Clinician is key to providing high quality, evidence-based screening and assessment overnight to assist clients to address their mental health concerns and contribute to the prevention and reduction of mental health symptoms. This program is essential to the Mental Health Program and the services it offers patients, carers, services and the wider community.The selection requirements that need to be demonstrated are:Understand and demonstrate the application of the Mental health triage scale to scenarios as well as the development of management plans that reflect the risk and safety plans along with appropriate referral pathwaysWork independently and under pressure High level of skills that reflect clear written and verbal communicationHave sound conflict resolution skills Have a client centred approach whilst practicing the values of the hospital on a daily basisParticipate in continuous quality improvement activitiesIf qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'.About GV Health – Mental Health Services:Our skilled and committed team of Mental Health professionals provide an innovative range of services for individuals suffering from, or at risk of, serious mental health problems requiring short and long-term treatment and support. Our comprehensive service is offered across the municipalities of Mitchell, Murrindindi, Strathbogie, Greater Shepparton and Moira regions.Our multidisciplinary professionals are from an array of backgrounds and disciplines and work across a range of settings and services including:Adult and Older Adult Mental Health & Wellbeing ServicesCommunity Mental Health & Wellbeing ServicesAcute Adult and Older Adult Inpatient Unit - WanyarraInfant, Child and Youth Mental Health & Wellbeing ServicesAccess and Engagement Mental Health & Wellbeing ServicesOur benefits:Free Community Connector Program to personally welcome and connect you to our communityGenerous salary packaging, subsidised staff parking and discounted leisure membershipsFlexible work practices and options to purchase additional leave to support work/life balancePaid parental leaveProfessional development and study leave to help reach your learning and career goalsA confidential Employee Assistance Program for you and your loved onesSocial club membership offering a range of events, functions and local community discountsOur CREATE Outstanding monthly, bi-monthly and annual reward and recognition programSafe, respectful and inclusive workplace:GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQA+, who have different abilities, or are from culturally and linguistically diverse backgrounds.GV Health has a zero tolerance of abuse, bullying and harassment, sexual harassment and discrimination in all forms, and is committed to fostering a psychologically safe workplace that supports the health, safety and wellbeing of our people. We are also committed to the safety, protection and wellbeing of all children.Pre-employment requirements:Pre-employment screening checks may be required, including but not limited to; Working with Children Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health.Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.How to apply: Visit https://www.gvhealth.org.auLogin is optional, you may send application via email