Mental Health Receptionist & Front Desk Admin

Stride; City of Devonport; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Base salary + super

Salary packaging options

Meals & entertainment allowance

Leave loading 17.5%

Stride Rewards

Wellbeing day

Parental leave

Training & career development

Job summary

Stride is seeking a capable Medical Receptionist based in Devonport, TAS. This permanent full-time role provides front-desk and administrative support to clinical and management staff, including call handling, appointment scheduling and client record maintenance.

The ideal candidate will have strong administration and customer service skills, experience in health or not-for-profit sectors, and proficiency with MS Office and CRM tools. WWCC and driver’s license are required.

Qualifications

• Excellent administration, time management and organisational skills.
• Well-developed customer service skills with ability to liaise with diverse people.
• Demonstrated communication, interpersonal and problem solving abilities.
• Experience in a multi-disciplinary team environment and medical reception preferred.
• Proficiency with Microsoft Office and CRM systems; WWCC eligibility.

Responsibilities

• Act as the central point of communication and provide superior secretarial and reception services for adults 18+ and support clinical staff.
• Medical reception duties including answering calls and directing callers to the appropriate staff.
• Appointment scheduling and maintenance of client records.
• Perform general office duties including mail, typing, scanning, filing and archiving.
• Assist in closing and securing the building and maintain a clean, safe environment.

Skills

Administration

Time management

Organisational skills

Customer service

Communication

Interpersonal

Problem solving

Teamwork

Education

Health Administration certificate

Medical Practice/Reception training

Medical Reception experience

Tools

Microsoft Office

CRM applications

Job description

Stride is seeking a capable Medical Receptionist based in Devonport, TAS. This permanent full-time role provides front-desk and administrative support to clinical and management staff, including call handling, appointment scheduling and client record maintenance.

The ideal candidate will have strong administration and customer service skills, experience in health or not-for-profit sectors, and proficiency with MS Office and CRM tools. WWCC and driver’s license are required.