Membership & Engagement Coordinator

The Royal Sydney Golf Club

Woollahra Municipal Council

On-site

AUD 60,000 - 85,000

Full time

13 days ago
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Benefits offered by this job

Staff meals
Learning & Development opportunities
Special Recreation Leave
17.5% leave loading
Employee discounts
Monthly staff events

Job summary

The Royal Sydney Golf Club is seeking a dedicated Membership Operations Assistant to support the Membership team with daily tasks, communications, onboarding and documentation for membership reviews. You will coordinate notices, welcome materials, tours and engagement initiatives, while handling enquiries and ensuring accurate, timely information.

Strong organisational skills, attention to detail and clear communication are essential.

Qualifications

  • Experience in membership/relationship management or operations.
  • Strong attention to detail and organisational skills.
  • Proficient in Excel, Word and Outlook with data handling ability.

Responsibilities

  • Support the Membership team with member communications and onboarding.
  • Handle membership enquiries from initial contact to resolution.
  • Assist with member intake, nominations, and document preparation for reviews.
  • Support events and engagement initiatives for current and prospective members.
  • Prepare membership data for reporting and decision-making.
  • Provide admin support and develop efficient SOPs and filing systems.
  • Collaborate on membership projects and continuous improvement.

Skills

Customer service
Data analysis
Membership operations
Microsoft Excel
Communication

Tools

Microsoft Word
Outlook
Microsoft Excel

Job description

The Royal Sydney Golf Club is seeking a dedicated Membership Operations Assistant to support the Membership team with daily tasks, communications, onboarding and documentation for membership reviews. You will coordinate notices, welcome materials, tours and engagement initiatives, while handling enquiries and ensuring accurate, timely information.

Strong organisational skills, attention to detail and clear communication are essential.

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