Member Services Officer

Department of Treasury and Finance; Adelaide; On-site; AUD 50,000 - 70,000; Full time

Job summary

Department of Treasury and Finance Adelaide seeks an information officer to provide clear guidance on eligibility criteria, legislation, insurance and taxation, and to support members with accurate details about accounts and campaigns.

You will be the frontline contact, delivering exceptional service, maintaining confidentiality and strong communication to help South Australians understand entitlements and services.

Qualifications

• Maintain confidentiality.
• Effective customer service to our members.
• Exceptional interpersonal communication skills verbal.

Responsibilities

• Provide specific and accurate details related to individual and member accounts.
• Provide information relating to targeted campaigns, superannuation, and insurance related services.
• Contribute to ensuring South Australia is thriving and prosperous now and into the future.
• Provide information relating to eligibility criteria.

Skills

Confidentiality

Customer service

Interpersonal communication

Job description

Providing information relating to eligibility criteria, legislation, insurance, and taxation.

Key responsibilities

• Providing specific and accurate details related to individual and member accounts.


• Providing information relating to targeted campaigns, superannuation, and insurance related services.


• ensure South Australia is a thriving, prosperous state now and into.


• Providing information relating to eligibility criteria.

What you need

• maintain confidentiality.


• effective customer service to our members.


• Exceptional interpersonal communication skills verbal.