Member-Focused Retail Advisor

Royal Automobile Club of Queensland; Townsville City; On-site; AUD 70,000 - 75,000; Full time

Benefits offered by this job

Free roadside assistance

Employee discounts

Wellbeing resources

ERGs & community

Job summary

RACQ in Townsville invites you to join as a Retail Consultant, the friendly face for members, delivering great conversations, identifying needs, and matching with the right assistance and insurance solutions.

This full-time, fixed-term role runs 37.5 hours weekly, with a schedule including Saturdays every fortnight and a contract through to 11 September 2027. Competitive hourly rate and benefits help support a vibrant, community-focused team.

Qualifications

• Sales experience desirable; training provided.
• Attitude and willingness to learn are key.
• Comfortable engaging with members in person and over the phone.

Responsibilities

• Assist customers and identify needs; match with products and insurance solutions.
• Deliver high-quality service to drive sales and member satisfaction.
• Contribute to a supportive, high-energy team environment.

Skills

Sales experience

Customer service

Communication skills

Team player

Job description

RACQ in Townsville invites you to join as a Retail Consultant, the friendly face for members, delivering great conversations, identifying needs, and matching with the right assistance and insurance solutions.

This full-time, fixed-term role runs 37.5 hours weekly, with a schedule including Saturdays every fortnight and a contract through to 11 September 2027. Competitive hourly rate and benefits help support a vibrant, community-focused team.