Member Experience Host (Part-Time)

Mounties Group; Freshwater; In loco; AUD 30.000 - 36.000; Part-time

Vantaggi offerti da questo lavoro

Discounted meals and gym membership

Uniforms provided

Ongoing training and development

Join Australia’s growing leading hospі

Fun & supportive team

Descrizione del lavoro

Mounties Group is seeking a proactive Member Services Attendant for Harbord Diggers in Freshwater, NSW. This part-time role focuses on delivering exceptional customer service, greeting guests, and assisting with memberships while maintaining a welcoming club atmosphere.

You will handle enquiries, process memberships and upsell club events, promotions and services. A positive, team-spirited approach is essential to enhance the Harbord Diggers experience for all members and visitors.

Competenze

• Passionate about delivering an excellent customer experience.
• Excellent personal presentation and communication.
• Proficient with computers and standard software.
• RSA & RCG certification or willingness to obtain.

Mansioni

• Greet members and guests with a warm, welcoming smile.
• Deliver five-star service and assist with enquiries.
• Process memberships and renewals accurately.
• Promote memberships, events and promotions.
• Maintain club entry compliance and RSA/RCG standards.
• Provide friendly directions and support over the phone or in person.

Conoscenze

Customer service

Strong communication

Proficient computer skills

PABX/ Switchboard experience

Formazione

RSA & RCG certification

Strumenti

PABX / Switchboard

Descrizione del lavoro

Mounties Group is seeking a proactive Member Services Attendant for Harbord Diggers in Freshwater, NSW. This part-time role focuses on delivering exceptional customer service, greeting guests, and assisting with memberships while maintaining a welcoming club atmosphere.

You will handle enquiries, process memberships and upsell club events, promotions and services. A positive, team-spirited approach is essential to enhance the Harbord Diggers experience for all members and visitors.