Melbourne Office & Operations Coordinator – Immediate Start

BIC Consolidated; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

BIC Consolidated in Melbourne is seeking an organized Office and Operations Administration Support Coordinator to join our Head Office.

This full-time, permanent role focuses on accurate reporting, proactive communication, and seamless coordination between clients and internal teams. You will manage emails, data entry, quotes, and the Helpdesk while maintaining high standards of professionalism and client service.

Qualifications

• You must have full work rights within Australia.
• A current clear Police Check.
• Office-based role with in-office work—hybrid not available.

Responsibilities

• Provide daily administrative support to the Operations Management team.
• Manage emails and respond promptly, informing relevant parties.
• Prepare and submit quotes for extra works with Managers.
• Coordinate cleaner inductions and communications for Managers.
• Compile client reports and documentation as required.
• Handle Helpdesk: log, track and close service orders.
• Follow up overdue service orders with Managers.
• Ensure timely cross-team communication.
• Oversee daily data entry and data integrity.
• Conduct regular data audits and resolve inconsistencies.
• Develop and follow data entry procedures.
• Generate reports and assist in data analysis.

Skills

Attention to detail

Initiative

Problem solving

Communication

Stakeholder management

Time management

MS Office

Power BI

Reliability

Ownership

Tools

Power BI

Microsoft Office

Job description

BIC Consolidated in Melbourne is seeking an organized Office and Operations Administration Support Coordinator to join our Head Office.

This full-time, permanent role focuses on accurate reporting, proactive communication, and seamless coordination between clients and internal teams. You will manage emails, data entry, quotes, and the Helpdesk while maintaining high standards of professionalism and client service.