Medical Workforce Concierge — Admin & Coordination

Southern NSW Local Health District; Queanbeyan-Palerang; On-site; AUD 78,000 - 80,000; Full time

Benefits offered by this job

Salary packaging options

Fitness Passport

Annual Influenza vaccinations

Team development

Welcome experience

Job summary

The Southern NSW Local Health District is seeking an Administration Officer – Be the Backbone of Our Rural Health Service in Queanbeyan. The role supports medical workforce coordination, onboarding, documentation and workforce administration to improve the experience of medical officers and ensure smooth operations across clinical and non-clinical departments.

You will provide consistent customer service, manage enquiries, maintain records, and work within established procedures under general

Qualifications

• Experience in administrative or clerical roles with ability to interpret policies and follow procedures accurately.
• Proven ability to deliver high-quality customer service, with a focused and responsive approach to managing enquiries.
• Excellent organisational and time-management skills, with ability to manage competing demands in a busy work environment.
• Demonstrated accuracy in data entry, document preparation and record management, whilst maintaining confidentiality.
• Proficiency with computer software packages including Microsoft Office and capacity to learn and use administrative systems and databases as required.
• Effective verbal and written communication skills, with ability to effectively collaborate with a variety of stakeholders.
• Ability to work independently within defined parameters and collaboratively as part of a team.
• Current unrestricted drivers' licence and the ability to maintain. Ability and willingness to drive/ travel as the role requires.

Responsibilities

• The Medical Workforce Concierge provides consistent, high-quality customer service and administrative support to medical officers across Southern NSW Local Health District.
• The role supports onboarding, communication, documentation and workforce administration tasks that improve the experience of medical officers and enhance medical administration and coordination of operations, whilst working within established procedures and under general direction.

Skills

Customer service

Organisation

Time management

Data entry

Computer literacy

Communication

Teamwork

Driver's licence

Tools

Microsoft Office

Job description

The Southern NSW Local Health District is seeking an Administration Officer – Be the Backbone of Our Rural Health Service in Queanbeyan. The role supports medical workforce coordination, onboarding, documentation and workforce administration to improve the experience of medical officers and ensure smooth operations across clinical and non-clinical departments.

You will provide consistent customer service, manage enquiries, maintain records, and work within established procedures under general