Medical Receptionist/Secretary

IVFAustralia; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

IVF Australia is seeking an experienced Medical Secretary/Receptionist for a full-time role at our Bondi Junction clinic. The position involves front desk duties, general secretarial work and supporting Fertility Specialists in a fast-paced specialist clinical environment.

You will be first point of contact, delivering exceptional customer service and contributing to a positive patient experience. 38 hours per week over 4 days, 7am–5pm, with a supportive administrative team.

Qualifications

• Previous experience as a Medical Secretary ideally working in a medical specialist environment.
• Thrives in a fast-paced environment with excellent attention to detail.
• Excellent time management and organisational skills.
• High level of communication and interpersonal skills to interact with all levels.

Responsibilities

• Front desk/reception and general secretarial duties.
• Provide support for Fertility Specialists.

Skills

Medical Secretary

Front desk

Customer service

Time management

Job description

Experienced Medical Secretary/Receptionist 38 hours a week over a 4-day week - 7am - 5 pm

This is an exciting opportunity for an experienced Medical Secretary that is ready to take the next step in their career, is passionate and enjoys the challenges and responsibility of working within a very fast paced specialist clinical environment.

IVF Australia is a leading provider of fertility services, providing the highest possible standard of fertility treatment in a compassionate and personalised environment. With the largest group of medical specialists, scientists, nurses and counsellors leading the delivery of advanced scientific technology, we are caring for an increasing number of patients.

• The role is a Full-time position working from our Bondi Junction clinic.
• 38 hrs a week over 4 Days a week, 7am – 5pm.

You will be required to perform two levels of service:

• Front desk/reception and general secretarial duties
• Providing additional support for our Fertility Specialists

The successful applicant will play an important role in the patients’ overall experience, providing exceptional customer service and support.

The duties and responsibilities:

. As the first point of contact, you will provide an outstanding level of customer service both meeting and greeting patients and over the telephone.

• Be a valuable team member for the clinic – Living up to IVF Australia’s image, culture and core values
• Joining a well-established and supportive administrative team alongside another Medical Secretary.
• Develop a strong relationship with one of our Fertility Specialists, clearly define their needs/requirements and ensure they are performed at the highest standard
• Front reception, secretarial and administration duties
• Any other tasks requested by the Unit Administration Manager.

To be successful in this position, you will have the following attributes:

• Previous experience as a Medical Secretary ideally working in a medical specialist environment
• Thrive on working in a fast-paced environment
• Excellent attention to detail
• An ability to adapt to individual work styles and varying situations, with a flexible approach to work.
• Excellent time management and organisational skills.
• A high level of communication and interpersonal skills to be able to interact with all levels of people

Our Commitment to Inclusion

At Virtus, we believe that diverse perspectives make us stronger. We are committed to creating an inclusive workplace where everyone feels respected, valued and supported to thrive. We welcome applications from people of all backgrounds, cultures, identities, ages and experiences.