Fertility Clinic Medical Receptionist - Front Desk & Admin

IVF Australia; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

IVF Australia is seeking an experienced Medical Secretary for its clinics across South Sydney, North Sydney, Eastern Suburbs and CBD. The role covers front desk, reception and secretarial duties, supporting Fertility Specialists in a fast-paced specialist environment.

You will be the first point of contact for patients, providing exceptional customer service, coordinating appointments and administrative tasks. Flexibility to work across multiple Sydney locations is required.

Qualifications

• Previous experience as a Medical Secretary in a medical environment.
• Thrives in a fast-paced clinic setting.
• Excellent attention to detail and organisational skills.
• Flexible to work across multiple Sydney locations.

Responsibilities

• As first point of contact, provide outstanding patient service by greeting and answering calls.
• Support Fertility Specialists and the administrative team with duties as required.
• Manage front desk, appointments, and general secretarial tasks.
• Coordinate with Unit Administration Manager on additional requests.
• Adapt to varying schedules and locations across Sydney clinics.

Skills

Front desk / Reception

Administrative support

Customer service

Communication

Time management

Organisation

Job description

IVF Australia is seeking an experienced Medical Secretary for its clinics across South Sydney, North Sydney, Eastern Suburbs and CBD. The role covers front desk, reception and secretarial duties, supporting Fertility Specialists in a fast-paced specialist environment.

You will be the first point of contact for patients, providing exceptional customer service, coordinating appointments and administrative tasks. Flexibility to work across multiple Sydney locations is required.