Medical Receptionist & Patient Services Coordinator

Medical First Group; City of Greater Shepparton; On-site; AUD 50,000 - 60,000; Full time

Job summary

Wyndham House Clinic, part of Medical First Group, is seeking a friendly medical receptionist to join our busy clinic. You will welcome patients, answer calls, schedule appointments and manage registrations while maintaining patient confidentiality and high service standards.

Experience in medical reception or healthcare administration is preferred. Strong communication, organisation and attention to detail are essential, with confidence using computer systems and practice management software.

Qualifications

• Experience in medical reception or healthcare administration.
• Strong communication and customer service skills.
• Excellent organisation and attention to detail.
• Ability to manage competing priorities in a busy environment.
• Professional, reliable and compassionate approach.

Responsibilities

• Welcoming patients and managing enquiries
• Answering telephone calls and scheduling appointments
• Managing patient registrations and updating records
• Processing Medicare claims and patient payments
• Supporting doctors, nurses and other team members
• Managing correspondence, scanning and general administration
• Maintaining patient confidentiality at all times
• Assisting with the smooth day-to-day operation of the clinic

Skills

Medical reception

Customer service

Organisation

Communication skills

Attention to detail

Computer literacy

Tools

Best Practice software

Job description

Wyndham House Clinic, part of Medical First Group, is seeking a friendly medical receptionist to join our busy clinic. You will welcome patients, answer calls, schedule appointments and manage registrations while maintaining patient confidentiality and high service standards.

Experience in medical reception or healthcare administration is preferred. Strong communication, organisation and attention to detail are essential, with confidence using computer systems and practice management software.