Medical Receptionist - Patient Care, Scheduling & Claims | No Weekends

IDX; Caloundra; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

No Weekends

9‑day fortnight

Competitive pay

Staff recognition

Job summary

Sunshine Coast Radiology is hiring Medical Receptionists to join our growing teams across the Sunshine Coast. You’ll welcome patients, manage appointments and answer enquiries with a friendly, professional approach in a busy medical environment.

As part of the patient journey you’ll process accounts and Medicare/private health claims, liaise with referrers, radiologists and clinics, and support daily operations. Full training is provided, and we foster an inclusive team culture.

Qualifications

• Friendly, approachable and genuinely enjoy helping others.
• Confident communicating with patients and healthcare professionals.
• Organised, reliable and able to multitask.
• Professional and respectful with confidential information.
• Experience in medical reception or healthcare is valued, but strong customer service is acceptable.

Responsibilities

• Welcoming patients and providing friendly, professional service.
• Managing appointments, bookings and patient enquiries.
• Answering phones and responding to patient queries.
• Processing accounts, Medicare and private health claims.
• Supporting radiologists, sonographers and radiographers.
• Maintaining accurate and confidential patient information.
• Liaising with patients, referrers and medical practices.
• Assisting with day-to-day operation of the practice.
• Participating in team meetings, training and development.

Skills

Customer service

Communication

Organised

Multitasking

Team player

Job description

Sunshine Coast Radiology is hiring Medical Receptionists to join our growing teams across the Sunshine Coast. You’ll welcome patients, manage appointments and answer enquiries with a friendly, professional approach in a busy medical environment.

As part of the patient journey you’ll process accounts and Medicare/private health claims, liaise with referrers, radiologists and clinics, and support daily operations. Full training is provided, and we foster an inclusive team culture.