Medical Receptionist - No Weekends, 9-Day Fortnight

South Coast Radiology; Caloundra; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

No weekends

9-day fortnight

Competitive pay

Career development

Training provided

Staff recognition

Health benefits

Gym access

Parental leave

Job summary

Sunshine Coast Radiology is seeking Medical Receptionists to join our growing team across the Sunshine Coast. You will welcome patients, manage appointments, handle enquiries, process Medicare and private health claims, and support radiology staff.

We value friendly, professional service and confidentiality. The role offers weekday day shifts with full training and ongoing development opportunities in a supportive environment.

Qualifications

• Experience in medical reception or healthcare is highly regarded, but we’re open to candidates with strong customer service and administration experience.
• Friendly, approachable and genuinely enjoy helping others.
• Confident communicating with patients and healthcare professionals.
• Organised, reliable and able to multitask.

Responsibilities

• Welcoming patients and providing friendly, professional service.
• Managing appointments, bookings and patient enquiries.
• Answering phones and responding to patient queries.
• Processing accounts, Medicare and private health claims.
• Supporting Radiologists, Sonographers and Radiographers.
• Maintaining accurate and confidential patient information.
• Liaising with patients, referrers and medical practices.
• Assisting with the smooth day-to-day operation of the practice.
• Participating in team meetings, training and ongoing development.

Skills

Customer service

Organisation

People skills

Friendly service

Communication with patients

Multitasking

Professionalism

Confidential information handling

Team player

Healthcare experience preferred

Job description

Sunshine Coast Radiology is seeking Medical Receptionists to join our growing team across the Sunshine Coast. You will welcome patients, manage appointments, handle enquiries, process Medicare and private health claims, and support radiology staff.

We value friendly, professional service and confidentiality. The role offers weekday day shifts with full training and ongoing development opportunities in a supportive environment.