Medical Receptionist: Mon–Fri, No Weekends, 9‑Day Fortnight

IDX Employer 1 Pty Ltd; Caloundra; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Full Training Provided

Career Development

Staff Recognition & Awards

Health and wellness benefits

Fitness Passport Access

Paid Parental Leave

Job summary

Sunshine Coast Radiology, part of the IDX network, is seeking Medical Receptionists across the Sunshine Coast. You’ll welcome patients, manage bookings and inquiries, answer phones, and assist with billing and claims while supporting radiology teams.

The role offers a busy, friendly environment with training and development opportunities. Ideal candidates are approachable, well-organised and capable of multitasking in a fast-paced setting, with a commitment to confidentiality and patient care.

Qualifications

• Friendly, approachable and genuinely enjoy helping others.
• Confident communicating with patients and healthcare professionals.
• Organised, reliable and able to multitask.
• Comfortable working in a busy, fast-paced environment.
• Professional and respectful when handling confidential information.
• A team player who is willing to learn and support others.

Responsibilities

• Welcoming patients and providing friendly, professional service
• Managing appointments, bookings and patient enquiries
• Answering phones and responding to patient queries
• Processing accounts, Medicare and private health claims
• Supporting Radiologists, Sonographers and Radiographers
• Maintaining accurate and confidential patient information
• Liaising with patients, referrers and medical practices
• Assisting with the smooth day-to-day operation of the practice
• Participating in team meetings, training and ongoing development

Skills

Friendly demeanor

Effective communication

Organised

Multitasking

Team player

Job description

Sunshine Coast Radiology, part of the IDX network, is seeking Medical Receptionists across the Sunshine Coast. You’ll welcome patients, manage bookings and inquiries, answer phones, and assist with billing and claims while supporting radiology teams.

The role offers a busy, friendly environment with training and development opportunities. Ideal candidates are approachable, well-organised and capable of multitasking in a fast-paced setting, with a commitment to confidentiality and patient care.