Medical Receptionist - Part Time Position

Delmont Hospital; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Free onsite parking

Subsidised meals

Employee assistance program

Job summary

Delmont Hospital in Melbourne is seeking a warm, mature Receptionist to join our Consulting Suites Team in a part-time capacity. You will be a reliable team player with strong customer service, organisational, and communication skills.

Responsibilities include reception/administration duties, handling high volumes of calls, patient billing, banking, and booking appointments. Prior medical reception experience and proficiency with Microsoft Office are preferred.

Qualifications

• Experience in medical reception/admin preferred.
• Good organisational and communication skills.
• High level of attention to detail and accuracy.

Responsibilities

• Receptionist/Administration duties.
• Answer and respond to a high volume of telephone calls courteously and professionally.
• Patient billing, receipting, and banking.
• Booking patient appointments.

Skills

Customer service

Multitasking

Attention to detail

Communication skills

Calm under pressure

Tools

Microsoft Office

Job description

We are seeking an enthusiastic, mature-minded Receptionist to join our Consulting Suites Team in a part-time capacity.

You must be a team player with a high level of customer service skills and a positive attitude! The successful applicant should demonstrate excellent organisational and communication skills, be highly motivated, and display a high level of attention to detail.

Role Requirements

• Receptionist/Administration duties.
• Answer and respond to a high volume of telephone calls courteously and professionally.
• Patient billing, receipting, and banking.
• Booking patient appointments.

Skills and Experience

• Flexibility in working hours
• Medical reception/admin experience preferred.
• Multitasking required in a fast-paced environment.
• Positive attitude, excellent customer service skills.
• Accuracy and attention to detail are essential
• The ability to work calmly and efficiently is required.
• Medicare, Blue Chip and private health insurance claims experience advantageous, but not essential
• A competent level of computer literacy and Microsoft Office Suite is required.
• Experience working in a mental health environment is advantageous.

Renumeration

• Salary will be commensurate with qualifications and experience and as per the relevant Delmont EA.

Benefits

• Competitive remuneration, free onsite parking, subsidised meals, employee assistance program
• Excellent working conditions and support from a multi-disciplinary team
• Workplace training and education

Requirements

• All Delmont Hospital Employees are required to be vaccinated against COVID-19 and Influenza with a TGA approved vaccine and must provide evidence of their vaccination status. This is in accordance with the legislated requirement for influenza vaccination.
• Delmont supports a facility-wide risk-based workforce immunisation program consistent with the current immunisation requirements for health care workers.