Medical Receptionist - Imaging Clinic, Stable & Growth

Lumus Imaging; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits platform

Fitness Passport

Corporate health insurance discounts

Career growth and development

Employee Assistance Program

Job summary

Lumus Imaging is seeking a friendly and organized receptionist to welcome patients, manage arrivals and coordinate appointments across imaging modalities in Campbelltown. You will support billing processes with Medicare, DVA and private clients, and handle enquiries to help maintain smooth clinic flow.

Ideal candidates bring reception or customer service experience, a calm professional demeanor, and strong attention to detail.

Qualifications

• Previous experience in reception or customer service.
• Medical or radiology experience is a bonus, but not essential.
• Warm, calm and professional manner, especially with anxious or unwell patients.

Responsibilities

• Welcoming patients and managing arrivals with warmth and efficiency
• Scheduling and confirming appointments across multiple imaging modalities
• Processing Medicare, DVA and private billing accurately
• Handling phone and email enquiries from patients and referrers
• Maintaining accurate patient records and supporting smooth clinic flow
• Working closely with clinical staff to keep the day running seamlessly

Skills

Reception experience

Customer service

Attention to detail

Communication skills

Team player

Job description

Lumus Imaging is seeking a friendly and organized receptionist to welcome patients, manage arrivals and coordinate appointments across imaging modalities in Campbelltown. You will support billing processes with Medicare, DVA and private clients, and handle enquiries to help maintain smooth clinic flow.

Ideal candidates bring reception or customer service experience, a calm professional demeanor, and strong attention to detail.