Medical Receptionist — Growth & Flexible Scheduling

KG Talent; The Hills Shire Council; On-site; AUD 45,000 - 60,000; Full time

Job summary

Key Health Medical Practices is expanding across Sydney and we’re looking for warm, reliable Medical Receptionists to join our growing team across multiple locations.

If you enjoy working in a fast paced healthcare environment where patient care and teamwork come first, we would love to hear from you. There are opportunities to work across multiple sites for training, development and professional growth.

Qualifications

• Previous medical reception or administrative experience preferred.
• Strong customer service and patient-focused approach.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Providing friendly and professional customer service to patients, doctors and the wider clinical team
• Answering phone calls, managing enquiries and booking appointments
• Patient check in, processing payments and handling front desk operations
• General administration including filing, emailing, faxing and correspondence
• Supporting doctors, nurses and practice staff with daily administrative needs
• Working closely with the reception team and Practice Manager to complete daily tasks accurately and on time
• Following practice procedures for patient results, recalls and clinical administration
• Assisting with patient triage and escalation of urgent matters where required
• Maintaining a clean, organised and welcoming reception and clinic environment
• Ensuring strict confidentiality and compliance with the Privacy Act 1988
• Supporting additional tasks as directed by management or practice principals

Skills

Customer service

Teamwork

Attention to detail

Administrative skills

Tools

Microsoft Windows

HotDoc

Job description

Key Health Medical Practices is expanding across Sydney and we’re looking for warm, reliable Medical Receptionists to join our growing team across multiple locations.

If you enjoy working in a fast paced healthcare environment where patient care and teamwork come first, we would love to hear from you. There are opportunities to work across multiple sites for training, development and professional growth.