Medical Receptionist — Front Desk & Patient Experience

CoreMed Health Alexandria Pty Ltd; Sydney; On-site; AUD 50,000 - 62,000; Full time

Benefits offered by this job

Competitive remuneration

Ongoing training and development

Career progression opportunities

Supportive team culture

Job summary

SYNC Health Precinct Alexandria is seeking a team of Medical Receptionists for front-line administrative support at our Alexandria clinic in NSW. Roles available on full-time, part-time, or casual basis, with shift coverage from 8:00am to 10:00pm, 7 days a week.

Primary duties include welcoming patients, managing check-in/out, scheduling appointments, handling payments, and maintaining accurate records with strict privacy compliance. Join a busy practice focused on patient care and efficiency.

Qualifications

• Experience as a Medical Receptionist or similar healthcare admin role.
• Excellent interpersonal and communication skills with diverse patients and staff.
• Proficiency with medical practice management software and general computer applications.

Responsibilities

• Greet patients warmly and professionally at arrival.
• Manage patient check-in and check-out, collect personal information.
• Schedule and confirm appointments using practice management software.
• Answer calls and direct inquiries to staff or departments.
• Process patient payments and handle billing accurately.
• Maintain confidential patient records per privacy laws.
• Keep waiting areas clean, organized and stocked.
• Coordinate with clinical staff to maintain smooth patient flow.
• Process referrals, pathology requests, and practitioner correspondence.

Skills

Medical receptionist experience

Interpersonal communication

Office software proficiency

Tools

Practice management software

Microsoft Office

Job description

SYNC Health Precinct Alexandria is seeking a team of Medical Receptionists for front-line administrative support at our Alexandria clinic in NSW. Roles available on full-time, part-time, or casual basis, with shift coverage from 8:00am to 10:00pm, 7 days a week.

Primary duties include welcoming patients, managing check-in/out, scheduling appointments, handling payments, and maintaining accurate records with strict privacy compliance. Join a busy practice focused on patient care and efficiency.