Medical Receptionist & Front Desk Coordinator

Workforce Health Assessors; Sydney; On-site; AUD 52,000 - 64,000; Full time

Job summary

Workforce Health Assessors – Eastern Creek NSW is seeking a friendly, organised Medical Receptionist to join our clinic team. You will be the first point of contact for patients, clinicians and corporate clients, ensuring a welcoming, efficient front-desk experience.

Reporting to the Practice Manager, your day will include greeting visitors, managing calls and bookings, registering new patients, processing payments, coordinating with doctors and ordering supplies.

Qualifications

• Previous reception, administration or customer service experience.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational skills.
• Ability to multitask and manage competing priorities.
• Professional, positive and patient-focused approach.
• High levels of confidentiality and integrity.
• Confidence using Microsoft Office and business systems.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Manage calls, emails and appointment bookings.
• Register new patients and maintain accurate records.
• Process invoices, receipts and payments.
• Liaise with doctors, allied health practitioners, employers and referrers.
• Prepare patient files and support daily clinic operations.
• Manage correspondence and order medical supplies.
• Assist clinicians with admin tasks as required.
• Maintain reception and waiting area presentation.
• Support the team with general administration and office duties.

Skills

Communication skills

Attention to detail

Multitasking

Professional demeanor

Confidentiality

MS Office

Tools

Best Practice

Job description

Workforce Health Assessors – Eastern Creek NSW is seeking a friendly, organised Medical Receptionist to join our clinic team. You will be the first point of contact for patients, clinicians and corporate clients, ensuring a welcoming, efficient front-desk experience.

Reporting to the Practice Manager, your day will include greeting visitors, managing calls and bookings, registering new patients, processing payments, coordinating with doctors and ordering supplies.