Medical Receptionist & Front Desk Coordinator

Doctors&Co; Geelong; On-site; AUD 50,000 - 65,000; Part time

Job summary

Doctors and Co. at Armstrong Creek Doctors Geelong is seeking a friendly Medical Receptionist to join our growing healthcare team.

You will manage front-desk duties, greet patients, process payments, schedule appointments, and help maintain confidential records in a welcoming clinic environment. You will work alongside clinicians to ensure smooth daily operations, handle Medicare invoicing, and support day-to-day clinic activities.

Qualifications

• 1 year experience as Medical Receptionist in a medical practice.
• Experience with Medical software BEST PRACTICE/MEDICAL DIRECTOR.
• Strong organizational and problem solving skills.
• Ability to multitask in a fast-paced environment.
• Excellent written and verbal communication with staff and patients.
• Commitment to quality patient service.
• Ability to work in a team.

Responsibilities

• Open and close clinic per procedure.
• Greet patients and callers professionally.
• Make appointments for patients.
• Manage medical records confidentially and efficiently.
• Process patient payments via cash, EFTPOS, direct bill.
• Invoice Medicare, Private Health Funds, TAC, Workcover.
• Know the MBS schedule and billing procedures.
• Coordinate with referring doctors and hospital staff.

Skills

Teamwork

Organization

Multitasking

Communication

Patient service

Tools

BEST PRACTICE/MEDICAL DIRECTOR

Job description

Doctors and Co. at Armstrong Creek Doctors Geelong is seeking a friendly Medical Receptionist to join our growing healthcare team.

You will manage front-desk duties, greet patients, process payments, schedule appointments, and help maintain confidential records in a welcoming clinic environment. You will work alongside clinicians to ensure smooth daily operations, handle Medicare invoicing, and support day-to-day clinic activities.