Medical Receptionist & Front Desk Coordinator

Doctors&Co; Lismore City Council; On-site; AUD 45,000 - 60,000; Full time

Job summary

Doctors and Co. in Lismore, NSW, seeks a friendly Medical Receptionist to join the front desk team. Greet patients, check in, answer queries, and schedule appointments while maintaining accurate records and a welcoming environment.

You will handle payments, Medicare invoicing, and filing, ensuring confidentiality and smooth daily operations. Requires medical software experience and at least 1 year in a medical reception role.

Qualifications

• Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR).
• Strong organisational and problem solving skills.

Responsibilities

• Open and Close clinic as per set procedure.
• Greet patients and other callers in a professional and courteous manner.
• Make appointments for patients.
• Ensure medical records are managed confidentially and efficiently.
• Process patient payments via cash, EFTPOS, and direct bill.
• Invoice Medicare, Private Health Funds, TAC, Workcover.
• Deal with referring doctors, hospital staff, pharmacists etc courteously.
• Attend to patient enquiries.
• Maintain the reception waiting area and consulting rooms tidy.

Skills

Medical software

Job description

Doctors and Co. in Lismore, NSW, seeks a friendly Medical Receptionist to join the front desk team. Greet patients, check in, answer queries, and schedule appointments while maintaining accurate records and a welcoming environment.

You will handle payments, Medicare invoicing, and filing, ensuring confidentiality and smooth daily operations. Requires medical software experience and at least 1 year in a medical reception role.