Medical Receptionist — Calm, Connected Patient Care (PT/FT)

Bupa Australia; Blacktown; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Health insurance discounts

Partnerships with Apple/Samsung/JB Hi‑

Gym and spa discounts

Job summary

Bupa Australia is seeking a Medical Receptionist to greet patients, register new and returning patients, and support daily clinic operations. You will coordinate appointments, answer questions, process payments and insurance claims, and ensure the reception area is welcoming and well organized.

The role requires prior GP reception experience, strong communication, and teamwork to keep the clinic running smoothly in a fast-paced environment. This is an on-site position at our practice.

Qualifications

• Must have GP reception experience or similar in a medical setting.
• Experience greeting patients professionally and maintaining patient comfort.
• Ability to coordinate appointments and liaise with care teams.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Register new patients and update existing patient information accurately.
• Efficiently manage appointment bookings and coordinate with staff.
• Process payments, health insurance claims and billing inquiries.
• Keep the reception area clean, organized and stocked with supplies.
• Collaborate with the nursing team to ensure smooth patient flow.

Skills

Reception experience

Customer service

Communication

Tools

Best Practice software

Job description

Bupa Australia is seeking a Medical Receptionist to greet patients, register new and returning patients, and support daily clinic operations. You will coordinate appointments, answer questions, process payments and insurance claims, and ensure the reception area is welcoming and well organized.

The role requires prior GP reception experience, strong communication, and teamwork to keep the clinic running smoothly in a fast-paced environment. This is an on-site position at our practice.