Medical Receptionist - Aspendale Clinic

Family Doctor Pty Ltd; Melbourne; On-site; AUD 35,000 - 55,000; Part time

Benefits offered by this job

Career development

Dedicated team of professionals

Professional training

Employee discount program and wellness

Wellness hub access

Job summary

Family Doctor is seeking a Part-time Medical Receptionist to join our team. The role focuses on delivering high-quality front-line reception and administrative support in a busy medical practice.

You will greet patients, schedule appointments, and handle general office duties while maintaining confidentiality and professionalism in a fast-paced environment. Prior medical reception experience is advantageous.

Qualifications

• Strong communication and IT skills.
• Previous medical receptionist experience (advantageous).
• Ability to multitask.
• Maintain a high level of professionalism and confidentiality.
• Experience in customer service.
• Experience using Best Practice software (advantageous).
• Experience working in a fast-paced environment.

Responsibilities

• Providing high-quality reception and secretarial services to the patients, doctors, and staff.
• Greeting patients and visitors in person and on the phone.
• Scheduling appointments for patients.
• General office and administrative duties.
• Opening and closing the clinic as required.

Skills

Communication skills

IT skills

Multitasking

Professionalism & confidentiality

Customer service

Best Practice software experience

Medical receptionist experience

Tools

Best Practice software

Job description

Family Doctor are seeking a Part-time Medical Receptionist to join our team.

About us:

Family Doctor is a group of fully GP-owned and operated medical and dental practices, and is committed to providing high-quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care.

Working with us comes with plenty of benefits, with the opportunity to fast-track your professional development and work with some of the best resources available for professionals in all practice areas.

About the role:

We are looking for a receptionist who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment.

Tasks include but are not limited to:

• Providing high-quality reception and secretarial services to the patients, doctors, and staff
• Greeting patients and visitors in personal and on the phone
• Scheduling appointments for patients
• General office and administrative duties
• Opening and closing the clinic as required

About you:

• Strong communication and IT skills
• Previous medical receptionist experience (advantageous)
• Ability to multitask
• The ability to maintain a high level of professionalism and confidentiality
• Experience using Best Practice software (advantageous)
• Critical attention to detail
• Experience in customer service
• Ability to work in a fast-paced environment

Benefits:

• Opportunity for career development
• Dedicated team of professionals
• Professional training
• Increase your existing knowledge of medical terminology as well as various medical services
• Access to Employee discount program and wellness hub!