Medical Receptionist / Administrator

HeartCare Toowoomba; Toowoomba Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Stable full-time role

Training provided

Career development

Job summary

HeartCare Toowoomba is seeking a medical receptionist to join a supportive, stable team in Toowoomba. You will manage patient check-ins, appointments, and billing while coordinating communications and document handling. The role includes training, independent work, and opportunities to develop skills in a collaborative specialist practice, with a strong emphasis on patient care and professionalism.

Qualifications

• Medical reception experience is highly regarded.
• Experience using Gentu software is desirable.
• Medicare billing experience is preferred.
• Excellent communication, organisation and time management skills.
• Professional presentation and strong work ethic.
• Ability to work independently and as part of a team.

Responsibilities

• Checking in patients and managing appointments.
• Responding to emails and handling correspondence.
• Scanning and uploading referrals, results and clinical documents.
• Processing Medicare billings and patient payments.
• Ordering supplies and maintaining stock.
• Assisting with connecting/disconnecting medical monitoring devices and uploading data.
• Dictaphone typing is not required.

Skills

Medical reception

Communication

Organisation

Time management

Independent & team work

Tools

Gentu software

Job description

Checking in patients and managing appointments

Responding to emails and handling correspondence

Scanning and uploading referrals, results, and clinical documents

Processing Medicare billings and patient payments

Ordering supplies and maintaining stock

Assisting with connecting/disconnecting medical monitoring devices and uploading data

Dictaphone typing is not required.

About You

Medical reception experience highly regarded

Experience with Gentu software desirable

Medicare billing experience preferred

Excellent communication, organisation, and time management skills

Professional presentation and strong work ethic

Ability to work independently and within a team

Comprehensive training will be provided.

What We Offer

Supportive and collaborative team environment

Stable full-time employment in a respected specialist practice

The opportunity to make a meaningful difference in patient care

The opportunity to develop your skills and build a long-term career in medical administration

If you are organised, patient-focused, and take pride in your professionalism, we encourage you to apply.