Medical Receptionist

Apex Radiology; Western Australia; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Paid parental leave

Fitness passport

Employee discounts

Recognition programs

Referral bonuses

Career advancement

Work-life balance

Community and social events

Job summary

Apex Radiology is seeking a Medical Receptionist for our Claremont clinic in Western Australia. You will welcome patients, manage front-desk duties, answer calls, schedule appointments, and handle billing and reports in a fast-paced healthcare setting.

The role requires professionalism, empathy, and solid data-entry skills, with familiarity in medical terminology and experience with office software. Ability to work across sites is possible, with full-time hours offered.

Qualifications

• Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded)
• Strong knowledge of medical terminology would be preferable but not required
• High level of professionalism, empathy, and interpersonal communication skills
• Excellent time management, multitasking, and problem-solving abilities
• Accuracy in data entry and confident use of Microsoft Office and practice software
• Cash handling and EFTPOS experience
• Ability to work independently and collaboratively within a team
• Willingness to work across multiple sites if required

Responsibilities

• Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
• Answer telephone enquiries and respond efficiently and sensitively to patient needs
• Schedule patient appointments and determine examination requirements
• Communicate preparation instructions, procedure costs, and billing information clearly to patients
• Register patients, manage paperwork, and handle billing and EFTPOS transactions
• Ensure timely and accurate dispatch of reports
• Perform Medicare and Veterans Affairs claims batching
• Support other administrative tasks as directed by management

Skills

Front-desk duties

Telephone handling

Appointment scheduling

Billing & EFTPOS

Medical terminology

Office software

Tools

RIS experience

Microsoft Office

Practice management software

Job description

Medical Receptionist# Careers## Medical ReceptionistApply: Claremont: Full time: Posted Today: JR101676**ABOUT THE ROLE** We are seeking a Medical Receptionist to join our supportive team at our **Claremont** Clinic. You will be the welcoming face and voice of Apex Radiology, supporting patients, referrers, and clinical teams while delivering exceptional customer service in a fast-paced healthcare environment. **Key Responsibilities** * Welcome patients and manage front-desk responsibilities in a professional and empathetic manner* Answer telephone enquiries and respond efficiently and sensitively to patient needs* Schedule patient appointments and determine examination requirements* Communicate preparation instructions, procedure costs, and billing information clearly to patients* Register patients, manage paperwork, and handle billing and EFTPOS transactions* Ensure timely and accurate dispatch of reports* Perform Medicare and Veterans Affairs claims batching* Support other administrative tasks as directed by management**ABOUT YOU** * Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded)* Strong knowledge of medical terminology would be preferable but not required* High level of professionalism, empathy, and interpersonal communication skills* Excellent time management, multitasking, and problem-solving abilities* Accuracy in data entry and confident use of Microsoft Office and practice software* Cash handling and EFTPOS experience* Ability to work independently and collaboratively within a team* Willingness to work across multiple sites if required**FOR YOU** **Competitive Salary:** Attractive salary with annual reviews to recognize your contributions. **Paid Parental Leave:** Additional leave to support new parents. **Fitness Passport:** Access to over 1000 locations nationwide to support your fitness goals. **Employee Discounts:** Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more. **Recognition Programs:** Celebrate outstanding performance and dedication through our recognition platforms. **Referral Bonuses:** Financial incentives for referring great talent to our team. **Career Advancement:** Opportunities for career growth and succession planning within an innovative company. **Work-Life Balance:** Flexible work options for full-time or part-time roles. **Community and Social Events:** Engage in a supportive workplace with free parking and great social events.**ABOUT US** **Apex Radiology,** established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X-ray, Ultrasound, Interventional Radiology and Nuclear Medicine. Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 150+ sites, Apex offers a supportive, forward-thinking environment backed by stability, growth, and a strong focus on patient care and innovation.**Apply Now** If you're passionate about people and want to grow your healthcare career, we'd love to hear from you. Click **Apply** to submit your CV and cover letter. Questions? Contact Abbe on 0499 975 518To learn more about us, follow us on LinkedIn or visit us at www.capitalradiology.com.au