Medical Receptionist

Sanguis Health; Toowoomba Regional; On-site; AUD 34,000 - 44,000; Part time

Job summary

Toowoomba Haematology & Oncology Clinic, part of the Sanguis Health Group, is seeking an experienced medical receptionist for a permanent part-time role (Tuesday–Friday, 8:30 am–5:30 pm) based at St Andrew's Toowoomba Hospital.

You will greet patients, manage appointments, handle phone and email enquiries, check-in/out, process payments, and update medical records while coordinating with doctors, nurses and staff.

Qualifications

• Experience in medical reception or healthcare administration.
• Friendly and patient-focused.
• Highly organised with great attention to detail.
• Tech-savvy and quick to learn new systems.
• Reliable, proactive and takes initiative.
• Familiar with medical practice software and healthcare privacy requirements desirable.

Responsibilities

• Welcoming and assisting patients with warmth and professionalism.
• Managing appointments, enquiries and patient bookings.
• Answering telephone and email enquiries.
• Managing patient check-in and check-out.
• Processing payments and administrative tasks.
• Updating patient information and medical records accurately.
• Liaising with doctors, nurses and nurse practitioners.
• Maintaining patient confidentiality and privacy.
• Supporting the general administration and day-to-day running of the clinic.

Skills

Medical reception

Healthcare administration

Tools

Practice management software

Job description

Toowoomba Haematology & Oncology Clinic | A Sanguis Health Group Clinic
Permanent Part-Time | Tuesday–Friday, 8:30 am–5:30 pm (4 days per week)

Toowoomba Haematology & Oncology Clinic is a growing specialist practice providing comprehensive care for patients with blood disorders, blood cancers and solid organ cancers. Our broader practice also includes The Iron Infusion Clinic, a specialist service dedicated to the diagnosis and management of iron deficiency and iron deficiency anaemia, with clinics in Toowoomba, Brisbane and Gold Coast.

Based at St Andrew's Toowoomba Hospital, our team of Consultant Haematologists, Medical Oncologists, Nurse Practitioners, Registered Nurses and experienced administration professionals are committed to delivering exceptional patient-centred care close to home.

As our practice continues to grow, we are seeking an experienced medical receptionist to join our team on a permanent part-time basis.

Your responsibilities will include:

Welcoming and assisting patients with warmth and professionalism

Managing appointments, enquiries and patient bookings

Answering telephone and email enquiries

Managing patient check-in and check-out

Processing payments and administrative tasks

Updating patient information and medical records accurately

Liaising with doctors, nurses and nurse practitioners

Maintaining patient confidentiality and privacy

Supporting the general administration and day-to-day running of the clinic

About You

We're looking for someone who is organised, proactive and enjoys working in a fast-paced specialist medical environment.

To be successful in this role, you will have:

Experience inmedical reception or healthcare administration

Friendly, professional and genuinely patient-focused

Highly organised with excellent attention to detail

Confident with technology and able to learn new systems quickly

Reliable, proactive and willing to take initiative

Familiar with medical practice software and healthcare privacy requirements desirable

Why Join Us?

At Toowoomba Haematology & Oncology Clinic, we're passionate about providing exceptional care to patients and their families.

You’ll become part of a close-knit, supportive team where collaboration, professionalism and compassion are at the heart of everything we do.

This is an exciting opportunity to join a growing specialist practice with a strong reputation for clinical excellence and patient-centred care.

Remuneration

Remuneration will be based on experience.