Medical Receptionist

Cancer Care Associates; Taree; On-site; AUD 40,000 - 50,000; Part time

Benefits offered by this job

5 weeks annual leave pro rata

Supportive team environment

Job summary

Cancer Care Manning Great Lakes in Taree is seeking a dedicated Medical Receptionist for a permanent part-time role (0.6 FTE). You will welcome patients, manage calls, schedule appointments and support the clinical team in a busy healthcare setting.

We value compassionate customer service, strong organisation and data-entry accuracy. Experience in oncology or healthcare administration is preferred, and familiarity with Medicare, DVA and private health insurance is desirable.

Qualifications

• Experience in medical practice, hospital or healthcare administration.
• Experience in oncology or similar specialist medical setting is highly regarded.
• Familiarity with Medicare, DVA and Private Health Insurance.
• Strong verbal and written communication skills.
• Ability to work across multiple software systems including Word and Excel.
• Knowledge of medical terminology.
• Strong administrative and data-entry skills.

Responsibilities

• Welcoming patients and handling telephone enquiries.
• Scheduling appointments and managing correspondence.
• Processing billing and accurate data entry; maintaining patient records.
• Liaising with hospitals, specialists and allied health professionals.
• Supporting doctors, nurses and allied health staff to ensure smooth patient care.

Skills

Patient liaison

Data entry

Multidisciplinary teamwork

Excellent communication

Attention to detail

Education

Healthcare administration background

Tools

Medicare knowledge

Electronic medical systems

Microsoft Word & Excel

Job description

CARE isn't just in our name - it's how we work, every day.

Join the Australian HR Awards Employer of Choice Finalist – 100–999 employees!

At Cancer Care Manning Great Lakes (CCMGL), we are looking for a dedicated and experienced Medical Receptionist to join our passionate and dynamic team in Taree.

As part of a patient-centred organisation, you will play an important role in ensuring the smooth day-to-day operation of our centre while providing a welcoming, professional and compassionate experience for our patients.

We are seeking an experienced Medical Receptionist for a permanent part‑time position at 0.6 FTE (22.5 hours per week). Working days are negotiable, providing an opportunity to find a work pattern that works for both you and the team.

What’s Involved

Working as part of our collaborative administration team, your responsibilities will include:

• Patient liaison: Welcoming patients, answering telephone enquiries, managing correspondence and scheduling appointments.
• Patient administration: Processing billing, completing accurate data entry, maintaining patient records and using our electronic medical systems.
• Liaising with hospitals, specialists, allied health professionals and other key stakeholders.
• Supporting doctors, nurses and allied health professionals to ensure the smooth delivery of patient care.
• Providing a high level of administrative support to the clinical team and contributing to the efficient day-to-day operation of the centre.

Who You Are:

We are looking for someone who:

• Has a genuine commitment to providing a warm, compassionate and professional experience for patients.
• Is passionate about delivering outstanding customer service.
• Has excellent organisational and time management skills.
• Is confident working in a busy healthcare environment.
• Works well collaboratively and is comfortable working as part of a multidisciplinary team.
• Demonstrates a high level of attention to detail and accuracy.

What You Bring

• Previous experience in a medical practice, hospital or healthcare administration environment.
• Experience in oncology or a similar specialist medical setting is highly regarded.
• Familiarity with Medicare, DVA and Private Health Insurance.
• Strong verbal and written communication skills.
• Ability to work confidently across multiple software systems, with proficiency in Microsoft Word and Excel.
• Knowledge of medical terminology.
• Strong administrative and data-entry skills.
• Ability to build and maintain positive relationships with patients, clinicians and other stakeholders.

What We Offer

• A permanent part-time position at 0.6 FTE (22.5 hours per week).
• A supportive and collaborative team environment.
• 5 weeks of annual leave pro rata.
• The opportunity to contribute to the delivery of high-quality, compassionate cancer care within your local community.

About Cancer Care Associates

Cancer Care Manning Great Lakes forms part of the Cancer Care Associates (CCA) network. We provide high-quality, compassionate cancer care services and are committed to delivering evidence-based treatment within a multidisciplinary team environment.

CCA is an Australian oncology services provider with a growing network of comprehensive cancer care centres. Our teams work together to provide integrated cancer treatment services that support patients and their families throughout their cancer care journey.

Please note: Applicants must hold full, unrestricted working rights in Australia. Sponsorship is not available for this role.

In line with the Public Health Order, all Cancer Care Associates employees must be vaccinated against COVID-19. Evidence of vaccination is required prior to appointment.

Cancer Care Associates is committed to equal opportunity employment.