Medical Receptionist

Friendly Society Private Hospital Bundaberg; Queensland; On-site; AUD 52,000 - 67,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 AUD per

Meals and entertainment allowance $2,,

Job summary

Friendly Society Private Hospital Bundaberg is seeking experienced Medical Receptionists to deliver professional administrative and reception support to our Specialists. We have a permanent full-time role with an ENT specialist and a part-time/casual evening clinic option, with potential for additional clinics on request.

Successful candidates will display strong medical terminology knowledge, excellent communication, and the ability to work both independently and in a team within a hospital

Qualifications

• Demonstrated previous experience in medical reception, ideally in outpatients or hospital settings.
• Strong knowledge of medical terminology and reception processes and procedures.
• Excellent communication and interpersonal skills with patients from diverse backgrounds.
• Ability to work independently and in a team to meet high standards and goals.
• High-level computer literacy including Microsoft Office and medical software (Best Practice preferred).
• Relevant qualification in business, medical terminology or administration is desirable.

Responsibilities

• Provide a high-level personalised medical reception service to patients and practitioners.
• Process patient billing, hospital accounts and Medicare claims.
• Prepare banking and banking receipts and calculate payments when needed.
• Undertake various administrative duties as directed by the Specialist and the Manager – Outpatient Services.
• Offer back-up reception support to colleagues and Specialists.

Skills

Medical reception experience

Medical terminology knowledge

Communication skills

Teamwork

Computer literacy

Education

Business/Administration qualification

Tools

Best Practice

Job description

Full time, Permanent

20h ago , from Friendly Society Private Hospital Bundaberg

The Friendlies Medical Suites currently provide consulting rooms for up to 30 specialists, doctors and medical professionals offering an ever-growing variety of specialist services to the community.

The Position

We are seeking experienced Medical Receptionists to provide professional administrative, clerical and reception support to our established Specialists. We currently have the following positions available:

• Permanent full-time role – working exclusively with a well-established ENT specialist, Monday to Friday clinic
• Part-time or casual role – covering the Monday evening clinic from 4.30pm to 8.00pm, 2 nights per month with the potential for additional evening clinics on request

Day-to-day duties for these roles will include (but not be limited to):

• Provide a high-level, personalised medical reception service to patients and practitioners
• Process patient billing information, hospital accounts and Medicare claims
• Prepare banking and banking receipts, and calculate payments as relevant to the service area
• Undertake various administrative duties as requested by the Specialist and the Manager – Outpatient Services
• Provide back-up medical reception support to fellow Medical Receptionists and Specialists

The Person

Strong emphasis will be placed on the applicant’s ability to demonstrate the organisation’s values of Collaboration, Openness, Respect and Empowerment, as well as their ability to commit to and apply these values in the workplace.

To be considered for this exciting opportunity, please submit a cover letter and detailed resume outlining how you meet the organisation’s values and the following key selection criteria:

• Demonstrated previous experience working in a medical reception role, ideally in an outpatients or hospital environment
• Thorough working knowledge of medical terminology and medical reception related processes and procedures
• High-level communication and interpersonal skills including an ability to develop rapport with a broad and diverse range of patients
• Proven ability to effectively work independently and in a team to achieve high work standards and meet business goals
• High-level computer literacy including the use of Microsoft Office Suite and medical practice software (ideally Best Practice)
• A relevant qualification in business, medical terminology and/or administration (desirable)

The Benefits

As a part of The Friendlies team, you can access an extensive array of benefits such as attractive salary packaging options up to $15,900 annually towards household expenses and an additional $2,650 annually towards meals and entertainment expenses.

Find out more about why The Friendlies is a great place to work at https://thefriendlies.org.au

Vaccine Preventable Diseases (VPD) Requirements

It is a mandatory condition of employment that some roles within our hospital require you to be vaccinated, and remain vaccinated during your employment, against some or all of the following vaccine preventable diseases: Measles, Mumps, Rubella, Varicella (Chicken Pox), Pertussis (Whooping cough), and Hepatitis. Mandatory vaccination requirements for this role will be discussed further with applicants throughout the application process.