Medical Receptionist

Hill Street Medical Centre; Port Macquarie; On-site; AUD 39,000 - 44,000; Part time

Benefits offered by this job

Welcoming and supportive team

Opportunity for full-time hours

Skills development in general practice

Job summary

Hill Street Medical Centre in Port Macquarie, NSW, seeks a friendly Medical Receptionist to join our general practice. The role starts part-time with a strong possibility of transitioning to full-time for the right candidate.

You will be the first point of contact, delivering prompt, professional service to patients and supporting the day-to-day operations of the practice. We value excellent communication, organisation, and a compassionate approach.

Qualifications

• Experience in medical reception or general practice is highly regarded.
• Excellent communication and interpersonal skills are essential.
• Ability to manage a busy reception and maintain patient confidentiality.

Responsibilities

• Greet patients and provide friendly, professional customer service.
• Answer phone calls, manage inquiries, and book appointments.
• Manage patient records and update information in the practice management system.
• Process payments and handle Medicare billing.
• Manage incoming and outgoing correspondence, referrals, and medical records.
• Support doctors, nurses, and other team members with administrative duties.
• Maintain patient confidentiality and a welcoming reception environment.

Skills

Excellent communication

Organised

Reliable

Computer skills

Team player

Professional demeanor

Willing to learn

Med reception/GP experience (preferred

Tools

Best Practice software

Medicare billing

Job description

Hill Street Medical Centre - Port Macquarie NSW

Medical Receptionist - Part-Time/Full-Time Opportunity

Hill Street Medical Centre | Port Macquarie, NSW

Immediate Start | Part-Time | Potential for Full-Time

Join Our Friendly General Practice Team!

Hill Street Medical Centre is seeking a friendly, organised, and motivated Medical Receptionist to join our team in Port Macquarie. We are looking for someone with excellent communication skills, a positive attitude, and a genuine commitment to providing outstanding patient service.

This position will commence on a part-time basis, with a strong possibility of transitioning to full-time hours for the right candidate. We are looking for someone who is available to start immediately and is keen to grow with our practice.

About the role

As the first point of contact for patients, you will play an important role in ensuring the smooth day-to-day running of a busy general practice.

Key responsibilities

• Greeting patients and providing friendly, professional customer service
• Answering phone calls, managing enquiries, and booking appointments
• Managing patient records and updating information in the practice management system
• Processing payments and handling Medicare billing
• Managing incoming and outgoing correspondence, referrals, and medical records
• Supporting doctors, nurses, and other team members with administrative duties
• Maintaining patient confidentiality and ensuring a welcoming reception environment

About you

• Excellent communication and interpersonal skills
• Organised, reliable, and able to manage competing priorities
• Professional, friendly, and compassionate approach to patient care
• Good computer skills and attention to detail
• Able to work effectively both independently and as part of a team
• Willing to learn and adapt in a busy medical practice
• Previous medical reception or general practice experience highly regarded
• Experience with Best Practice software and Medicare billing would be an advantage

Benefits

• Welcoming and supportive team environment
• Part-time employment to start, with strong opportunity for full-time hours for the right candidate
• Opportunities to develop your skills and experience in general practice
• A varied and rewarding role where you can make a difference to patients