Medical Receptionist

IDX Employer 1 Pty Ltd; Deception Bay; On-site; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Paid parental leave

Discounted health insurance

Gym memberships

Salary sacrificing options

Regular social events

Positive team environment

Performance awards

Referral bonus

Uniforms provided

Job stability

Job summary

Imaging Queensland, part of Integral Diagnostic group, is seeking a motivated Medical Receptionist to join our busy front desk across Deception Bay and Margate. You will deliver outstanding customer service and book radiology appointments including X-ray, Ultrasound, CT and MRI.

This full-time, 9-day fortnight role runs Monday to Friday, 8:00 am–5:00 pm with no weekend shifts. You will greet patients, handle cash and Medicare/Health fund processing, and liaise with referrers to ensure timely

Qualifications

• Medical, Dental, Allied Health Care, Hospital or Radiology, Medical Imaging experience in front desk highly regarded.
• Aptitude for understanding medical terminology.
• Bookings system knowledge and strong computer skills.
• Excellent presentation, a high level of communication and patient care skills - be welcoming and friendly!
• Integrity, respect and professionalism.

Responsibilities

• First impression of the practice as you meet and greet patients at the front desk.
• Schedule radiology appointments for patients.
• Cash handling and patient account processing to include Medicare and Health funds.
• Attend staff meetings and participate in company training sessions.
• Comply with procedures, policies, regulations and standards which impact upon the position and the Radiology Department, such as workplace health and safety, and other HR policies.
• Liaise with referrers, doctors, patients for delivery of patient medical results.

Skills

Front desk experience

Medical terminology

Booking system

Computer skills

Communication skills

Professionalism

Tools

Radiology scheduling software

Job description

Patients First

Would you like to showcase your talent as a Medical Receptionist, working alongside a team who are crazy good at what they do? Jump start your new work life now. Be part of a working family that continually strives for a strong positive culture and recognises your achievements through rewards and promotion.

ABOUT US

Imaging Queensland is part of the Integral Diagnostic group, one of the largest Radiology providers in Australia with practices located in Queensland, Victoria, Tasmania, SA, WA and New Zealand. Imaging Queensland currently operates quality assured practices that provide Medical Imaging and Radiology services under a number of different brands on the Sunshine Coast, Moreton Bay region, Brisbane CBD and Central Queensland. This provides our team members with career opportunities across multiple businesses.

ABOUT THE ROLE

Imaging Queensland has the opportunity for a motivated Medical Receptionist to join our busy front desk. Working across our Imaging Queensland clinics in Deception Bay and Margate. You will deliver outstanding customer service for patients wishing to book and attend appointments that include X-ray, Ultrasound to CT and MRI services. This is a full-time position working a 9-day fortnight Monday to Friday rostered between the hours 8.00am-5.00pm. No weekends!

WHAT A DAY LOOKS LIKE

• First impression of the practice as you meet and greet patients at the front desk.
• Schedule radiology appointments for patients.
• Cash handling and patient account processing to include Medicare and Health funds.
• Attend staff meetings and participate in company training sessions.
• Comply with procedures, policies, regulations and standards which impact upon the position and the Radiology Department, such as workplace health and safety, and other HR policies.
• Liaise with referrers, doctors, patients for delivery of patient medical results.

ABOUT YOU

• Medical, Dental, Allied Health Care, Hospital or Radiology, Medical Imaging experience in front desk highly regarded.
• Aptitude for understanding medical terminology.
• Bookings system knowledge and strong computer skills.
• Excellent presentation, a high level of communication and patient care skills - be welcoming and friendly!
• Integrity, respect and professionalism.

FOR YOU

• Paid Parental leave
• Discounted Health Insurance
• Gym memberships
• Retail
• Travel
• Salary Sacrificing options available
• Regular social activities
• Positive team environment
• Performance awards
• Referral bonus schemes
• Uniforms provided
• Job stability

Imaging Queensland supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time!

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time. IDX employs a wide diverse range of professionals across career pathways: Clinical Specialists – Radiologists, Radiographers, Sonographers, Echocardiographers, Nuclear Medicine Technologists; Nursing – Registered Nurse, Enrolled Nurse, Clinical Assistants; Administration – Managers, Supervisors, Receptionists, Booking Centre Agents; Shared Services – People & Culture, Marketing, Risk Management, ICT, Finance. We know that the success of our business is dependent on our experienced, dedicated, and forward-thinking invaluable team.

Please note: A Police Check will be required for the successful applicant.