Medical Receptionist

Springs Medical; Daylesford; On-site; AUD 40,000 - 56,000; Full time

Job summary

Springs Medical in Daylesford, Kyneton, and Trentham is seeking a friendly Medical Receptionist to join our growing rural clinics. You’ll manage appointments, handle patient enquiries, and support front-desk operations with a positive, can-do attitude.

Experience with Best Practice or AutoMed is a bonus, but not essential. We’ll train you and help you grow with our expanding team and community-focused approach.

Qualifications

• Experience in medical admin is preferred but not required.
• Strong communication and customer service skills.
• Ability to work across three locations and Saturdays.
• Familiar with appointment scheduling and payments.

Responsibilities

• Managing appointments (in person, phone, and online)
• Handling payments via Medicare, Hi-CAPS, AutoMed, and EFTPOS
• Updating patient records and completing admin tasks
• Supporting a team that supports each other

Skills

People skills

Organised

Multi-tasking

Team player

Flexibility

Tools

Best Practice

AutoMed

Job description

Join Our Growing Team at Springs Medical!

Looking for a role where your work really matters? Somewhere you'll be greeted with a smile, supported by a team that’s got your back, and be part of something that’s growing in all the right ways?

At Springs Medical, we're on a mission to make a real difference in the lives of our rural communities. With clinics in Daylesford, Kyneton, and Trentham, we're proud to offer compassionate, high-quality healthcare across our region, and our team is growing!

As we continue to expand, we're looking for a Medical Receptionist to join our vibrant, close-knit team. Whether you're already experienced or just starting out in medical admin, this could be the opportunity you've been waiting for.

Why Join Us?

• We're growing - and you'll grow with us
• Every day is different - no two days are the same in our buzzing clinics
• You'll be valued - we celebrate wins, support each other, and believe in balance
• You'll make a difference - to patients, your team, and the wider community

Your Day-to-Day

• Managing appointments (in person, phone, and online) and assisting with patient enquiries
• Handling payments via Medicare, Hi-CAPS, AutoMed, and EFTPOS
• Updating patient records and completing admin tasks to keep the clinic ticking
• Supporting a team that supports each other

What We're Looking For

• Brings a positive, can-do attitude and loves helping others
• Stays cool under pressure and thrives in a busy environment
• Is reliable, organised, and ready to learn
• Has flexibility to work across all three locations and is available on Saturdays

Experience with Best Practice and AutoMed is a bonus, but not essential. We'll show you the ropes if you're new!

If you're someone who wants variety in your work, enjoys being part of a genuinely supportive team, and is excited about growing with an organisation that’s expanding its impact, we'd love to hear from you.

Previous applicants or recruitment agencies need not apply.