Medical Reception & Scheduling Coordinator

Healius; Port Macquarie; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Benefits platform for everyday savings

Fitness Passport access

Corporate health insurance discounts

Career growth and development opportunities

Employee Assistance Program

Job summary

Lumus Imaging is seeking a dedicated individual for a full-time position in Port Macquarie. You will manage a high volume of inbound calls and handle patient appointments as a key contact for patients and referrers.

The ideal candidate will possess excellent communication skills and strong attention to detail, with previous call centre or medical reception experience being highly regarded. The role offers a supportive team environment and opportunities for ongoing training and development.

Qualifications

• Previous experience in a medical reception or call centre environment is highly regarded.
• Ability to multitask in a fast-paced environment.
• Flexibility to support colleagues across different duties.

Responsibilities

• Manage a high volume of inbound calls in the call centre.
• Book, reschedule, and confirm patient appointments.
• Liaise with referrers, patients, and internal teams.
• Accurately enter and update patient information.
• Perform front desk reception duties as needed.

Skills

Excellent phone manner

Strong attention to detail

Multitasking ability

Team player

Tools

Medical software systems

Job description

Lumus Imaging is seeking a dedicated individual for a full-time position in Port Macquarie. You will manage a high volume of inbound calls and handle patient appointments as a key contact for patients and referrers.

The ideal candidate will possess excellent communication skills and strong attention to detail, with previous call centre or medical reception experience being highly regarded. The role offers a supportive team environment and opportunities for ongoing training and development.