Medical Reception

Southderm; Sydney; On-site; AUD 32,000 - 54,000; Part time

Benefits offered by this job

Competitive salary

Staff discounts

Roster flexibility

Professional development

Supportive team

Convenient location

Job summary

SouthDerm in Sydney’s southern district is seeking a part‑time Medical Receptionist to greet patients, handle billing, manage calls and maintain patient records. The role supports a dermatology clinic with a modern facility and a focus on patient care.

Shifts are rostered 7.00 am–7.00 pm, three to four days per week, offering learning opportunities in dermatology and a collaborative team environment. Prior medical administration experience is valued, with importance placed on accuracy and

Qualifications

• At least 1–2 years in medical administration or a similar customer service role.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist patients with warmth and professionalism.
• Process patient accounts, including billing, payments and receipts.
• Manage busy telephone lines and respond promptly to enquiries.
• Enter and maintain patient information in the practice management system.
• Coordinate day procedure admissions and related paperwork.
• Maintain patient privacy and comfort.
• Work with the Customer Service Manager and team on pre-admission requirements.
• Assist with general administrative duties as required.

Skills

Customer service

Multitasking

Data entry

Communication

Attention to detail

Tools

Genie

Microsoft Office

Job description

Medical Receptionist – Part-Time

Located in Kogarah, in Sydney’s vibrant south, SouthDerm is a specialist dermatology clinic providing comprehensive care for skin, hair and nail conditions. Together with our state-of-the‑art surgical facility, Southern Suburbs Day Procedure Centre, we offer a wide range of services, from diagnosis and medical treatment to advanced surgical and cosmetic procedures.

We are seeking a dedicated and enthusiastic Medical Receptionist to join our team on a part‑time basis, working three to four days per week. Shifts are rostered between 7.00 am and 7.00 pm, Monday to Friday.

As one of the welcoming faces of SouthDerm, you will play an important role in providing exceptional service to our patients and working closely with our medical and administrative teams.

What We Offer

• A friendly and collaborative working environment


• Extensive learning and development opportunities in dermatology


• A workplace culture centred on patient care, respect and teamwork

Key Responsibilities

• Greet and assist patients with warmth and professionalism


• Process patient accounts accurately, including billing, payments and receipts


• Manage busy telephone lines and respond promptly to enquiries


• Accurately enter and maintain patient information in our practice management system


• Coordinate day procedure admissions and associated paperwork


• Maintain the dignity, privacy and comfort of all patients


• Work closely with the Customer Service Manager and other team members to manage pre‑admission requirements


• Assist with general administrative and other duties as required

About You

• To be successful in this role, you will have:


• A positive attitude and strong work ethic


• The ability to work effectively as part of a multidisciplinary team


• Excellent attention to detail and strong organisational skills


• Excellent communication and interpersonal skills


• Intermediate proficiency in Microsoft Office applications


• At least one to two years’ experience in medical administration or a similar customer service role


• Experience using Genie software would be an advantage


• Strong time‑management skills, with the ability to multitask and prioritise a busy workload


• A genuine commitment to providing high‑quality patient care and maintaining a safe workplace


• Availability to work rostered shifts between 7.00 am and 7.00 pm

Benefits and Perks

• Competitive salary:A remuneration package that reflects your skills and experience


• Staff discounts:Access to discounts on eligible products and treatments


• Roster flexibility:The opportunity to have input into your roster and regular day off


• Professional development:Ongoing training and education to support your career


• Supportive team:A welcoming environment that encourages learning and continuous improvement


• Convenient location:Our clinic is only a three‑minute walk from Kogarah railway station

As SouthDerm operates within a hospital setting, successful applicants must meet the immunisation requirements applicable to healthcare facility personnel.

Applicants must also have unrestricted, ongoing rights to work in Australia.

Previous applicants need not reapply.