Medical Administrative Assistant — 12‑Month Contract (34h)

Coastwide Eye Surgery; Gosford; On-site; AUD 55,000 - 70,000; Part time

Benefits offered by this job

Competitive pay

Meal breaks

Team events

Job summary

Coastwide Eye Surgery is seeking a Medical Administrative Assistant to support a busy ophthalmology practice. You will greet patients, manage appointments, handle confidential records and assist with billing while coordinating with clinicians across Tuggerah, Erina and Morisset locations.

The 12-month parental leave contract offers a structured onboarding and ongoing training program. The role requires excellent communication, data entry and teamwork in a patient-focused environment, with shifts

Qualifications

• Experience in medical reception is highly regarded.
• Excellent communication and interpersonal skills.
• Strong customer service and data entry skills.
• Ability to multitask in a busy environment.
• Well-developed problem solving, organisational and time management skills.
• Experience with medical practice management software (Shexie or similar) is desirable.
• Positive attitude, eagerness to learn and proactive in asking questions.
• Ability to build strong working relationships in a large team.
• Willing to work across Tuggerah, Erina and Morisset locations.
• Shifts rostered 7:30am–5:30pm.

Responsibilities

• Welcoming patients and providing exceptional customer service.
• Answering telephone enquiries and scheduling appointments.
• Managing confidential patient records and information.
• Processing patient billing and online claims.
• Administrative duties including recalls and follow-up communications.
• Collaborating with doctors and staff across multiple locations.

Skills

Medical reception

Customer service

Data entry

Communication

Multitasking

Problem solving

Time management

Team collaboration

Interpersonal skills

Travel between clinics

Tools

Shexie

Job description

Coastwide Eye Surgery is seeking a Medical Administrative Assistant to support a busy ophthalmology practice. You will greet patients, manage appointments, handle confidential records and assist with billing while coordinating with clinicians across Tuggerah, Erina and Morisset locations.

The 12-month parental leave contract offers a structured onboarding and ongoing training program. The role requires excellent communication, data entry and teamwork in a patient-focused environment, with shifts