Mediation & Conciliation Operations Specialist

Queensland-Building-; Brisbane; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

Queensland-Building- is seeking a Mediation and Conciliation Support Officer (AO3) in the Integrity and Risk Division. The role provides high-quality administrative and coordination support to mediation and conciliation activities, including scheduling appointments and managing team communications.

You will work in a busy environment with flexible arrangements, requiring strong attention to detail and a professional approach to processes and case handling to ensure timely responses.

Qualifications

• Strong organisational skills and the ability to manage competing priorities.
• Professional and effective communication within a multidisciplinary team.
• High level of accuracy and attention to detail.

Responsibilities

• Schedule mediation and conciliation appointments.
• Oversee and manage the team mailbox.
• Provide clear and timely communication resources to customers.

Skills

Organisational skills

Attention to detail

Communication skills

Prioritisation

Autonomous work

Tools

Microsoft Office

Job description

Queensland-Building- is seeking a Mediation and Conciliation Support Officer (AO3) in the Integrity and Risk Division. The role provides high-quality administrative and coordination support to mediation and conciliation activities, including scheduling appointments and managing team communications.

You will work in a busy environment with flexible arrangements, requiring strong attention to detail and a professional approach to processes and case handling to ensure timely responses.