MECCA Southland - Zone Manager (3IC)

Mecca Brands; City of Melbourne; On-site; AUD 25,000 - 39,000; Part time

Benefits offered by this job

MECCAversity education

Zone Manager summits

Monthly performance bonus program

Product allowance for you and family

Parental Support Program

Job summary

MECCA Southland in VIC is seeking a Zone Manager (3IC) to lead the store on a part-time basis, 19 hours per week. You will support the management team, drive customer excellence, and motivate staff to meet KPIs while embodying MECCA values. Availability for late evenings and weekends is required.

Join MECCA to access MECCAversity education opportunities, zone manager summits, and a monthly performance bonus program, plus generous staff discounts and family product allowances.

Qualifications

• Experience leading large retail teams.
• Strong customer service mindset and problem-solving.
• Ability to coach and develop frontline team members.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

Skills

Retail leadership

Customer service

Coaching

Job description

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer?

Zone Manager (3IC)

We are looking for a passionate Zone Manager (3IC) to help lead our MECCA Southland store in VIC on a part-time basis at 19 hours per week.

Perks as a Zone Manager at MECCA

• World-class education opportunities with MECCAversity
• Zone Manager summits
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy
• A competitive Parental Support Program

Day-to-day responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role

• Availability to work late evenings and weekends

More than skin deep

At MECCA, we’re committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.