MECCA Martin Place POP - Zone Manager (3IC/Team Leader)

Mecca Brands; Sydney; On-site; AUD 60,000 - 80,000; Part time

Benefits offered by this job

MECCAversity

Performance bonus

Staff discount + product allowance

Parental support

Job summary

MECCA Brands in Martin Place, NSW is hiring a Zone Manager (3IC/Team Leader) on a part-time 24-hour contract to lead the store floor, coach the team and deliver MECCA Magic every day. As a Zone Manager you will act as the Guardians of the Customer Experience, driving from the front, engaging teammates, meeting KPIs and upholding our values while creating memorable customer moments.

This role requires availability for late evenings and weekends, strong leadership in a busy prestige beauty

Qualifications

• Prior experience leading large retail teams.
• Passion for exceptional customer service and MECCA-magic moments.
• Able to coach and develop team members through feedback.

Responsibilities

• Lead from the front to deliver exceptional customer experiences on the floor.
• Coach and empower team to meet KPIs and uphold MECCA values.
• Work with Management Team to drive store success and leadership.

Skills

Retail leadership

Customer service

Team coaching

Communication

Job description

MECCA Martin Place POP - Zone Manager (3IC/Team Leader)

Are you ready to take your leadership career to the next level and join Australia's leading prestige beauty retailer?

We are looking for a passionate Zone Manager to help lead our MECCA Martin Place POP store in NSW, on a part-time 24 hour contract.

Zone Managers are the Guardians of the Customer Experience for our stores. They lead from the shop floor, creating exceptional customer moments while coaching and inspiring their team to deliver MECCA Magic every day. With a passion for people, beauty and results, they balance customer experience with commercial outcomes to ensure every visit leaves a lasting impression.

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive Parental Support Program

Day-to-day responsibilities:

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role:

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role:

• Availability to work late evenings and weekends

More than skin deep:

At MECCA, we're committed to being a force for good - within and beyond the beauty industry. Through our sustainability program,MECCA M-PACT, we're transforming our business by building environmental and social sustainability-focused thinking into our operations - from our products and footprint to our brands and suppliers.

We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html