MECCA George St - Zone Manager

Mecca Brands; Sydney; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

MECCAversity education opportunities

Monthly performance bonus program

Employee discount and product family/”

Parental Support Program

Job summary

MECCA Brands is seeking a Zone Manager for the MECCA George St store in NSW. The role offers both full-time and part-time contracts. Zone Managers guard the customer experience, lead from the shop floor, and coach the team to deliver MECCA magic every day.

Join us to inspire a high-performing team, drive KPIs, and contribute to sustainability and social initiatives that empower women and communities through MECCA's programs.

Qualifications

• Prior experience in leading large retail teams.
• Passion for exceptional customer service and creating MECCA-magic moments.
• Confidence to give feedback and coach team members.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store.
• Lead from the front; drive success through strong communication and upskilling the team.
• Engage and motivate your team in store to meet KPIs and uphold our values.

Skills

Leadership

Customer service

Coaching

Communication

Team motivation

Retail management

Job description

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!

We are looking for a passionate Zone Managers to help lead our MECCA George St store in NSW, with both full-time and part-time contracts available.

Zone Managers are the Guardians of the Customer Experience for our stores. They lead from the shop floor, creating exceptional customer moments while coaching and inspiring their team to deliver MECCA Magic every day. With a passion for people, beauty and results, they balance customer experience with commercial outcomes to ensure every visit leaves a lasting impression.

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive Parental Support Program

Day-to-day responsibilities:

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role:

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role:

• Availability to work late evenings and weekends

More than skin deep:

• At MECCA, we’re committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
• We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women’s voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html