MECCA Bourke - Store Operations Specialist

Mecca Brands; Melbourne; On-site; AUD 28,000 - 41,000; Part time

Benefits offered by this job

Staff discounts

Job summary

MECCA Bourke Street in VIC is seeking Operations Specialists on a part-time basis (20–30 hours per fortnight) to support store operations and deliver exceptional customer service.

You’ll benefit from MECCAversity in-store training, opportunities for permanent roles with regular schedules, and generous staff discounts.

MECCA Brands is committed to sustainability and empowering its teams to provide outstanding beauty experiences across Australia and New Zealand.

Qualifications

• Ability to deliver exceptional customer service and maintain stock accuracy.
• Experience with stock replenishment and merchandising standards.
• Ability to work 20–30 hours per fortnight (part-time) with regular schedules.

Responsibilities

• Assist and support the store to deliver exceptional customer service by ensuring stock is replenished and presented to a high standard.
• Support management in MECCA’s customer service initiatives and store focus areas.
• Complete daily stock maintenance and cyclical stock management processes.
• Contribute to store performance by identifying and driving operational activities.

Skills

Customer service

Stock replenishment

Stock presentation

Retail operations

Health & safety

Job description

Are you ready to take your operations career to the next level and join Australia’s leading beauty retailer? We are looking for Operations Specialists for our MECCA Bourke Street in VIC. We have multiple contracts available ranging from 20-30hrs PPT.

Life as an Operations Specialist at MECCA:

• World-class education;
• continuous upskilling with MECCAversity, in store training
• Work with the latest products from the world’s top brands
• Work-life balance; permanent opportunities with regular schedules
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• Parental leave package including ongoing superannuation payments while on parental leave

Day-to-day responsibilities:

• Assist and support the store to deliver exceptional customer service by making sure stock is well replenished and presented at the highest standard
• Support management team in the delivery of MECCA’s customer service initiatives and setting areas of focus
• Complete daily stock maintenance and all cyclical stock management processes
• Contribute to the overall store performance by identifying and driving operational activities

What success looks like in this role:

• Maintain effective store operation practices that support the delivery of exceptional customer service experiences
• Demonstrate sound knowledge of brand and product offering
• Uphold and encourage a good health and safety culture

If successful, as part of your application you will be invited to a 1:1 in-person interview! If you need any additional support throughout our recruitment process, please just let us know via [e-mail]

More than makeup: At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability initiative, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life. Join us, and together we can make the world over. To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html.

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.